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Mail bug items/gold dissappear not recieved when collecting them PS5 version

mertusta
mertusta
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After the latest patch when i have multiple mails in my mail box such as hireling mails and item sold mails , after hold triangle button to collect all mails i automaticly get all the hireling mails and their attachments after that only things left in my mail box is item sold mails but when i try to collect gold from them manually by pressing cross button the game just deletes the mail without giving me the gold . This is a gamebreaking bug and it cost me and my friends 1million amount of gold until we realise this.

To anyone reading this if you ve item sold mails in your mail box or any other mail in your box dont use the auto collect or auto delete futures u might lose your precious items to this game breaking bug
  • Necrotech_Master
    Necrotech_Master
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    as far as im aware, you should still be getting the gold, its just not updating your gold count immediately

    this was an issue on PC (though i think it was fixed in the last incremental) where it would not update my gold after claiming mails until i rezoned, or used some function that cost gold
    plays PC/NA
    handle @Necrotech_Master
    active player since april 2014

    i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them

    feel free to stop by and use the facilities
  • mertusta
    mertusta
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    Yeah exactly that happened lol thanks :D
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