Failed to obtain server information / Booted from server

fred4

Got kicked for the umpteenth time. Please fix the endless reconnection delays, accompanied by the above messages, when that happens. My internet connection is absolutely fine in most cases, e.g. I can ping zos.de. If these long timeouts have something to do with logon / hacking security, then I would urge you to reconsider the implementation. It must be possible to use cryptographic means to ascertain the exact same machine is trying to reconnect a session that was just disconnected, such as by establishing an in memory, random, temporary key and using that for a challenge / response scheme.

irswat

I get this too. No idea why

ZOS_Bill

If you've not done so, we recommend the connection troubleshooting linked below as a starting point for fixing these disconnections.

Connection Troubleshooting - Technical Support - The Elder Scrolls Online