SilverBride wrote: »They can't withdraw the monthly fee if there isn't any payment info saved to withdraw it from.
SilverBride wrote: »They can't withdraw the monthly fee if there isn't any payment info saved to withdraw it from.
Sounds like what I suspected. Maybe that opt out is for other purchase methods then cc or debit cards?
SilverBride wrote: »
I agree it would be better to offer a one-off subscription payment, but I've never found it to be a big problem. I sign up for ESO+ and keep the web page open, log into the game to make sure it's active then immediately cancel the renewal.
SilverBride wrote: »
No, we aren't. We are being forced into an auto renew subscription. After subbing, we have to go in and cancel the subscription manually because the system is set up to automatically auto renew. There should be a box we have to check to enable auto renewing the sub. ZOS shouldn't force the auto renew situation on us automatically.
SilverBride wrote: »
No, we aren't. We are being forced into an auto renew subscription. After subbing, we have to go in and cancel the subscription manually because the system is set up to automatically auto renew. There should be a box we have to check to enable auto renewing the sub. ZOS shouldn't force the auto renew situation on us automatically.
SilverBride wrote: »
No, we aren't. We are being forced into an auto renew subscription. After subbing, we have to go in and cancel the subscription manually because the system is set up to automatically auto renew. There should be a box we have to check to enable auto renewing the sub. ZOS shouldn't force the auto renew situation on us automatically.
I agree it would be better to offer a one-off subscription payment, but I've never found it to be a big problem. I sign up for ESO+ and keep the web page open, log into the game to make sure it's active then immediately cancel the renewal.
The main point with opt out option is to keep credit/debit card information secure, if there would be any database leak or Zeni get hacked which isn't something that anybody can
Of course, ZoS would rather make you do the cancellation (which really isn't a big deal either, just do it the next day after signing up but I get it) because they will hope for that second month payment etc.
I agree it would be better to offer a one-off subscription payment, but I've never found it to be a big problem. I sign up for ESO+ and keep the web page open, log into the game to make sure it's active then immediately cancel the renewal.
The main point with opt out option is to keep credit/debit card information secure, if there would be any database leak or Zeni get hacked which isn't something that anybody can
If it's saved I remove it at the same time. It's been a while since I subscribed and I can't remember every step in the process exactly, but I thought that was obvious.Of course, ZoS would rather make you do the cancellation (which really isn't a big deal either, just do it the next day after signing up but I get it) because they will hope for that second month payment etc.
You don't even have to wait until the next day. I always wait until I've logged in to make sure it's active, just in case it didn't work (I assume you can subscribe while logged in but I've never tried) but at most it's been about 10-15 minutes.
I agree it would be better to offer a one-off subscription payment, but I've never found it to be a big problem. I sign up for ESO+ and keep the web page open, log into the game to make sure it's active then immediately cancel the renewal.
I did cancel my ESO+ and now tried to start a new 30 day period while having 17 days left (to get 1650 Crows added and 30 days added to my account), but that didn't work.
Instead I got a fee of 1 SEK (0 on bank account), so that the deactivated ESO+ sub would just continue for 17 days and renew when those days have ended instead of adding 30 days to what is existing on account.
I was under the impression that you could cancel and restart a new period that would then be added to an already active period. It doesn't seem to work that way from what I can tell. You can't pay for 30 days, stop subscription, start a new period of 30 days to be added on account with Crowns, but have to wait out the active ESO+ sub (which have been cancelled) to finish.