Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Can we get an update on the bans from last Wednesday? It's been a week.
Hello. I understand that investigations take time, but it's been almost a week of overwhelming silence and the only response I managed to get advised to basically sit tight for who knows how long and wait for a decision. "Several days or even weeks" is not any sort of estimate. Should I consider myself banned for good? Should I keep hoping for reinstatement (that hope honestly wanes with each passing day of silence)? All of my plans regarding this game have been placed on hold (I'm a raid leader and moderator in a EU guild and I have my own prog aside from casual one-off raids), and it's infuriating to be unable to definitively resolve them.
I know I'm not the only one waiting. Please, we need an update.
Ticket number 240221-002708. Thank you!
@ZOS_Kevin @ZOS_Bill
*edited for grammar
Edited by supersonic_kitten on 27 February 2024 16:07