<long rant>I believe, that killing Trade guilds was a large part of the change, additionally, the mail system change has really been a fubar. I am not sure why but its almost like the person making the changes, has never has actually played the game, just went oh probably should change that, we really could care less about what the players want.
Want or like or enjoy the game etc. Your reply is along the lines of, please feel free to cry to us, we will just ignore you and do what we want.
So with that rant done, I am canceling my sub to the game which is since 2017, doubtful that at this point, I will return.
I usually love ZOS and most of the Bethesda games, but its on you for killing this particular game. With all the nerfing of trading, the in game mail, and basically killing trade guilds.
I know of one of the LARGEST AND LONGEST TRADE GUILDS THAT ACTUALLY STOPPED TRADING BEFORE THE LAST PATCH BECAUSE OF YOUR CHANGES (they were a trade guild the first year ESO came online but no more thanks to the person making decisions).
Good luck keeping the paying players, you may as well go free to play now like most of the others that nerfed there games. and hope you can keep the company name above the black mark for money.
I will even bet you delete this post, because that is how you roll, cannot have a negative getting out there.