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Why is the patch server so SLOW?

Korinth
Korinth
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Just tested my internet connection.... 500 Mb/s .... Patch Server 45.6 KB/s
Edited by ZOS_Hadeostry on 8 December 2023 04:17
Guild Officer
Tamriel Transport Co.

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  • Warhawke_80
    Warhawke_80
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    Are you verifying files?

    That seems to take forever.
    ““Elric knew. The sword told him, without words of any sort. Stormbringer needed to fight, for that was its reason for existence...”― Michael Moorcock, Elric of Melniboné
  • TaSheen
    TaSheen
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    Wow. That's seriously slow. I got the download this morning (southwest US, but I only have satellite for connection), and it took less than 5 minutes.... including applying the patch....
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • VaxtinTheWolf
    VaxtinTheWolf
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    I'm having a similar issue. Speed checked my connection at above 200Mb download. The patcher itself is downloading at 10-60Kb. I'm also getting "WebGet request failed"
    || AD - Rah'Jiin Lv50 Khajiit Nightblade (Damage) || EP - Generic Argonian Lv50 Argonian Nightblade (Tank) || DC - Zinkotsu Lv50 Breton Nightblade (Healer) ||
    || DC - Ja'Kiro Feral-Heart Lv50 Khajiit Dragonknight (Damage) || EP - VaxtinTheWolf Lv50 Redguard Templar (Tank) || AD - Velik Iranis Lv50 Dark Elf Sorcerer (Tank ) ||
    || EP - Einvarg The Frozen Lv50 Nord Warden (Tank/Healer) || EP - Keem-Ja Lv4 Argonian Necromancer (Healer/Tank) ||
    PC - North American Server (Champion 1300+)
  • EdjeSwift
    EdjeSwift
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    I'm having a similar issue. Speed checked my connection at above 200Mb download. The patcher itself is downloading at 10-60Kb. I'm also getting "WebGet request failed"

    Google says:
    https://help.elderscrollsonline.com/#en/answer/3040
    Antiquities Addict
  • UnionJill1
    UnionJill1
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    I am having the same issues. I am on the download, not verifying files. My internet connection is fine, 1gig. Im downloading between 5 kb/s to 50 kb/s, keeps fluctuating.

    I was able to download and patch another game while this one was still limping along. The other game was a bigger file than this one.
  • wilykcat
    wilykcat
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    Try changing the maximum download speed to "Unlimited" or setting it to 0.
  • CashelGaming
    CashelGaming
    Soul Shriven
    Patching is super slow. Speed test is fine so it has to be a Zenimax issue.

    sz7seso7kvrb.png
  • CashelGaming
    CashelGaming
    Soul Shriven
    Downloaded and installed the game from the Steam Launcher but ran into the same issue with the patching server. GB internet and KB patch speed.
  • Braffin
    Braffin
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    Well, that's odd. Took less than a minute for me earlier this day (for pc eu, consoles were still in maintenance mode).

    Maybe they just rerouted all available resources (including the patch servers) for the Cyro population test for better documentation of the ridiculous lagfest over there.

    Nah, just kidding...
    Never get between a cat and it's candy!
    ---
    Overland difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including One Tamriel, an overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver & Gold as a "you think you do but you don't" - tier deflection to any criticism regarding the lack of overland difficulty in the game. I'm bored of dungeons, I'm bored of trials; make a personal difficulty slider for overland. It's not that hard.
  • ArchMikem
    ArchMikem
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    Server load can affect download speeds, high traffic slows things down. I just now downloaded the update on console and it finished in like 30 seconds.
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  • afkpro
    afkpro
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    i had this the last hour. game was updating so i went to browse the internet. by the time i was done, i assumed the update would be done too but it was far from being done.

    the past 15 minutes or so i was restarting the launcher several times until it just fixed itself. maybe zos fixed something idk, but it should be working smooth now. it did at least for me.
  • TripleBullet187
    I was having terrible downloads for the small patch as well. Running a Gigabit connection and was getting like 5KB. I tried running all apps as admin, did not work. Flushed DNS did not work.

    I figured it was an issue with their servers. Seems NA in particular. Used my VPN and connected to a server in London and boom, patch was done.

    VPN might just do the trick to bounce you to a better server.
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  • Elsonso
    Elsonso
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    Last I knew, ZOS used Akamai CDN to distribute patch stuff.
    ESO Plus: No
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  • Tallon_IV
    Tallon_IV
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    The download servers are pretty embarrassing and always have been. I just had to reinstall the other day and it took about an hour with gigabit internet.
  • CashelGaming
    CashelGaming
    Soul Shriven
    It did the same thing for me that other people are describing where it was super slow for a long time then it downloaded the last 70 percent in a few seconds. I thought it was absurd that I downloaded and installed the game from the steam launcher before a 100 mb patch completed.
  • Smerchy
    Smerchy
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    Was thinking to go back to ESO, but I guess this is a sign... Will go back to playing Baldurs Gate 3.

    Now 2 days patcher speed is low KB/S, back to dial up days... The main website is also loading really slow.

    5lnajmfidu3v.jpg
  • ZOS_Hadeostry
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about download speeds.

    Thank you for your understanding
    Staff Post
  • ZOS_Bill
    ZOS_Bill
    admin
    For those having download or patching issues, please try the troubleshooting found below.

    Why does The Elder Scrolls Online take so long to download or patch?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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