Maintenance for the week of November 25:
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• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Recent high ping rate? Post your tracert here.
For those that experiencing an issue with ping that just began recently, follow the instructions found at
https://help.elderscrollsonline.com/#en/answer/30903 and post your tracert output here. I'm interested in seeing what similarities, if any, we have. Mine is as follows and as you see hop seven is where my trace times out. I have ran the same trace a dozen times and the failure is always between six and eight. I've done all the troubleshooting steps that
@ZOS_Bill has suggested for a recent spike with in game ping and the tracert result was the same before and after troubleshooting.
Tracing route to 198.20.200.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 8 ms 9 ms 142-254-157-013.inf.spectrum.com [142.254.157.13]
3 209 ms 35 ms 37 ms lag-63.yntwohnx02h.netops.charter.com [24.164.116.237]
4 18 ms 16 ms 11 ms lag-25.pltsohae01r.netops.charter.com [24.33.103.230]
5 17 ms 22 ms 23 ms lag-25.rcr01clmkohpe.netops.charter.com [65.29.1.28]
6 31 ms 21 ms 21 ms lag-1-100.rpr01cleyohdh.netops.charter.com [65.29.33.89]
7 * * * Request timed out.
8 * 61 ms 73 ms ae32.32.ear1.Dallas1.level3.net [4.69.210.141]
9 56 ms 58 ms 62 ms ZENIMAX-MED.ear1.Dallas1.Level3.net [4.31.138.162]
10 56 ms 55 ms 55 ms 198.20.200.1
Trace complete.