Better connection to the NA server than to the EU, even though I am far closer to the EU server.

n333rs

I don't know why but lately this has been a common occurrence. I understand that it could be the fault of my ISP or something else however my friend is experiencing greater ping while living in a different country too. For me it isn't playable however for them their normal latency has increases by 50ms. Please make an effort to maintain the European servers because it really easily can drive people off from the game.

redlink1979

Same here.
I used to have a steady 100-110ms on EU and 200ms on NA. Nowadays I just keep getting 400ms (at least) on EU and 185ms on NA. This makes no sense to me.

PS - Already contacted the ISP and even provided them the ESO's IP addresses.

ZOS_Hadeostry

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's PC technical troubleshooting.

Thank you for your understanding

Amottica

Are the two of you on PC vs either a console or a Mac? I did not see anything that noted the platform either of you is on.

Good luck finding a means to improve the ping. If you have not restarted your modem and router I suggest doing that. @ZOS_Bill and their colleagues may be able to provide further assistance regardless of what platform you actually play on.

ZOS_Bill

If you've not done so, we recommend the connection troubleshooting linked below as a starting point for fixing these disconnections.

Connection Troubleshooting - Technical Support - The Elder Scrolls Online

Sakiri

As this is semi related, are tunneling services such as WTFast allowed?

In the past, I've used this to help streamline my connection and it really helps with ping.

That noted, I play NA from Sweden and don't find the 150-180 ms I get to be unplayable.