Add ons missing?

Zama666

Hello,

before the update (40) I had a bunch of lovely add on that were just dandy!

Now they seem to be gone. I use Minion - could not find any so re-added them.

Restarted the game, still can't see them



I am pretty sure under Setting or Controls there was another Add Ons menus?

Help?

Tankz,

Z

phaneub17_ESO

Check in the character selection screen for Dependencies.

Zama666

phaneub17_ESO wrote: »

Check in the character selection screen for Dependencies.

Hey @phaneub17_ESO

I only have one toon, and on the main screen...there are no notifications

Is that what you are saying?

Tankz,

Z

Necrotech_Master

make sure windows didnt act up, addons dont work well with onedrive, as it will usually move them to the wrong location for the game to find them

Zama666

oh I see.
OneDrive totally messes those up

I am using W11
and my addons are here:

C:\Users\<user>\Documents\Elder Scrolls Online\live\AddOns
And I can see them in Minion.

But no where in the game.

I reinstalled Minion, still nothing

No msg from Windows.

Might have to delete the addons and start again?

SeaGtGruff

Could it be a permissions problem? Does ESO have permission to access the location where the addons are installed? If the ESO client gets updated (as it recently did), you might need to give your approval that it's okay for ESO to access the location where the addons are.

Zodiarkslayer

Check the physical location on your C drive. If the AddOns are there, it is neither a Minion nor Microsoft problem.

Then go into your game and on character selection screen, NOT in game, select AddOns, NOT settings.
If there is anything written in red, it will not be loaded in game by the UI.

The two most common reasons an AddOn isn't loaded are missing dependencies and not activating the AddOn.

It's trivial to rectify that, really.

Zama666

Thanks @Zodiarkslayer for helping me out.

I reinstalled Minion in the default location it chose:
C:\Users\user\AppData\Local\Minion

The addons are here:
C:\Users\user\Documents\Elder Scrolls Online\live\AddOns

Here is my main screen game screen:



and here is my addon dir:



even if I choose a toon, they don't show up

I did try adding Harvest Map manually (download, unzip, and drop into addons)

But they still don't show up.

They were saving to OneDrive, until my OD blew up...had to start over.

Thoughts? Or just time to buy a console?

Tankz,

Z

Zodiarkslayer

This is beyond weird. I have some ideas of what could be going on.

Your game has a UI error that prevents it from reading that directory. On that case I would contact Support.

Your ESO.exe is not executed as Admin, which can sometimes prevent programms from reading directories with personal files, like "documents". You can change that by going into your game install directory and right click -> properties on the ESO.exe.

Some security programs or firewalls will do the same. They will prevent ESO from loading data in \USER\Name\ ...
Whitelisting ESO.exe in your security program is always a good idea.

One Drive is messing with you. It can happen that it shifts files to the cloud and thus prevents your other non MS programs to have access.

Hope this helps you find out what is going on. 👍

Zama666

Solid points @Zodiarkslayer
They make sense.

Contacting support!

Ashnarug

I have the same issue. My add-ons were all moved to onedrive. Moved them back to the correct folder. Minion sees them and even update them ... but the game do not see them anymore. Should I uninstall and reinstall the game ?

Zama666

Yup,

I used this folder: C:\Users\user1\OneDrive\Documents\Elder Scrolls Online\live\AddOns and it works...

no idea why

SeaGtGruff

Zama666 wrote: »

Yup,

I used this folder: C:\Users\user1\OneDrive\Documents\Elder Scrolls Online\live\AddOns and it works...

no idea why

Just for the sake of clarity in case it will help others (possibly even myself someday), are you saying that you've changed the addons to be in that folder (rather than in whatever other folder they were in before) and now your problem is resolved?

Zama666

Yes...

And to be clear.

They were originally here:

C:\Users\user\Documents\Elder Scrolls Online\live\AddOns

I coped them to

C:\Users\user1\OneDrive\Documents\Elder Scrolls Online\live\AddOns

And it works. I don't understand why...but they get backed up now whether I want that or not....

SeaGtGruff

Okay, thank you very much for clarifying, as I imagine this will be very helpful information for anyone who runs into the same issue.

And as for why it worked, my guess is that maybe there was some sort of conflict/confusion between ESO and Minion as to where the folder was located, possibly coming about for whatever reason when U40 was downloaded and installed.

I've noticed that when a major patch gets installed, one might need to reestablish certain permissions or update certain settings to ensure that things continue to operate as desired.

Case in point, when I downloaded and installed U40 on my MacBook Air, I got a prompt from macOS saying that a program (it didn't specify which one) wanted permission to accept input from other programs, or something odd-sounding like that. I was downloading and installing U40 in the background and playing Ultima I in GOG while waiting for the patch to finish, so I didn't know which program macOS was talking about or what kind of "input" it wanted to accept from other programs, so I answered "No." Then I realized it must have meant ESO, but it was too late to answer "Yes," and I couldn't find anywhere in the System Settings to change that specific permission for ESO. Everything seems to be working fine, so apparently there was no harm done, but it's an example of how a major patch can require reestablishing permissions or preferences afterward.

Zama666

Even when I tried to manually place addon into C:\Users\user1\Documents\Elder Scrolls Online\live\AddOns it did not work.

Maybe a bit more time....it'll get figured out

Zama666

hmm what was the addon that would mark with a red X where there are survey?
That is not showing up any more for me

DinoZavr

Zama, that big red X is from Lost Treasure addon

Ashnarug

I had the same issue probably the same day. Win11 Home. Instead of copying my folder to onedrive the OneDrive backup moved the folder.

I copied back the files in the proper folder. However some add-ons are not working (file missing which I downloaded but are not recognized) and some requesting up-to-date files (which I have). And 90% are showing out-of-date.

Necrotech_Master

Zama666 wrote: »

Yes...

And to be clear.

They were originally here:

C:\Users\user\Documents\Elder Scrolls Online\live\AddOns

I coped them to

C:\Users\user1\OneDrive\Documents\Elder Scrolls Online\live\AddOns

And it works. I don't understand why...but they get backed up now whether I want that or not....

i did mention that it gets a bit wacky with onedrive lol

i personally hate one drive and always have it disabled, probably why i never actually had this problem lol

Zama666

Ah @Necrotech_Master agreed. and Too late for me, it works.
MS owns it all...the game, OneDrive, and me...

Zama666

DinoZavr wrote: »

Zama, that big red X is from Lost Treasure addon

Thank @DinoZavr I kept reloading harvest map and crying!

May all your treasure chests return legendary finds!

GLP323b14_ESO

Just had this very problem.

Had me scratching my head for a short while but fortunately I remembered having played with my Windows 10 security features just a few hours earlier.

I found a section of Windows Security called Ransomware Protection. The features were turned off by default. I turned on the 'Controlled folder access' option. Says it "Protects files, folders, and memory areas on your device from unauthorized changes by unfriendly applications."

Well.. the Documents folder is one of those included by default as a protected folder. And apparently it considers ESO and many other perfectly nice programs as unfriendly.

Anyhow I turned that feature off (though I could also remove the Documents folder or add ESO as a friendly application), and it fixed the problem.