Just another day on Xbox Eu

Poss

ZOS_Kraken

@Poss Have you recently changed your gamertag on XBOX?

Freilauftomate

Plenty of people (who never changed their gamertag) have the same problem on Playstation.

ZOS_Kraken

@Freilauftomate I do understand that, but I am just finding out all of the information so I can give them the best path to a solution.

Poss

ZOS_Kraken wrote: »

@Poss Have you recently changed your gamertag on XBOX?

Nope. It’s a recurring issue on console and has been for years. For a game that promotes optimised group play, having an unreliable ingame voice chat is somewhat annoying

ZOS_Kraken

We do have some troubleshooting steps for this issue located HERE. If those steps do not resolve your issue, please make a ticket with SUPPORT.

Poss

In the 8 years I’ve played this game, I’ve memorised those troubleshooting steps so I could probably recite them all back to you. Admittedly, they do sometimes solve it but a lot of the times we’re still locked out

ZOS_Bill

@Poss

Have they helped in this circumstance?

If not, our support team can always help in looking into this issue further.

Poss

It’s back now yeh. Went off and played another game and came back a few hours later and I could hear chat again

ZOS_Bill

Thank you for the update!

Since the voice issue has resolved itself for now, we are going to close this discussion from further posts.