2 Issues I'm having

Lerch2000 · July 2023

1) This could be because of pure ignorance on my part, so sorry ahead of time if it is. But recently I started a character on the EU server, and I was under the impression that certain crown store purchases such as DLC's would carry over (Bought them on NA Server), but the EU character does not have access to the DLC's that have been bought.

If someone could explain this to me I would appreciate it.

2) Every time I go to link my account with my Xbox account I keep getting an error saying I should contact customer support. Can I do this thru here or do I need to use ESO support (emails) that seem to take some time thru emails?

Nestor · July 2023

Crown Purchases are Server Bound. So are Store purchases, so you have to buy the DLC content for each Server.

Not sure what you mean by linking Xbox Account? You may need a new gamer tag for a new account for Euro (as opposed to just logging into the Euro Server with your current account. However someone with more Xbox experience will have to chime in on that.

ZOS_Bill · July 2023

@Lerch2000

Are you playing ESO on PC or on Xbox?

Lerch2000 · July 2023

ZOS_Bill wrote: »

@Lerch2000

Are you playing ESO on PC or on Xbox?

PC, But I saw the option to link Xbox in account information, that's all I was referring to, it isn't going to kill me. I just hate it when things don't work

Lerch2000 · July 2023

And sorry for the delay in response, I normally don't go to forums unless I have a question I can't find the answer for.

ZOS_Bill · August 2023

@Lerch2000

Thank you for the clarification!

Nestor · August 2023

Lerch2000 wrote: »

ZOS_Bill wrote: »

@Lerch2000

Are you playing ESO on PC or on Xbox?

PC, But I saw the option to link Xbox in account information, that's all I was referring to, it isn't going to kill me. I just hate it when things don't work

I think the only time we linked PC to Xbox was back during the Great Migration at the Console Launch. We have not been able to do that for years.