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Quest Status Bug

  • Poss
    Poss
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    Now you mentioned it, I realized it's the same for me in IC as well. I'm feeling pessimistic about getting this fixed, if this bug has exists for such a long time.

    It’s not just IC, every single zone you’ve completed in the past that’s now coming up as incomplete, you won’t be able to do the quests again since you’ve already done them.

    This bug, whatever the cause, is huge and the lack of acknowledgement from ZoS isn’t inspiring much confidence
  • dark_nick
    dark_nick
    Me too have got today this bug.
    I play on ps5, until yesterday no problem, today began the same routine:
    crafting dailies (ok no problem)

    imperial city daily
    and following
    cyrodiil daily for tickets

    And THIS IS WHERE THE PROBLEM IS, because at my return to game zone all the quest were messed up, almost each zone (dlc or not) have main story and public dungeon resetted, forgotten that i did in past years and in necrom case in past week.

    Opened a ticket and after four hours no answer received. Log charachter many times ma bug still there.
    Zos first SAY then DO something please, this is HIGH PRIORITY
  • Sagranax
    Sagranax
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    It's been way more than a week now. Come on ZOS.
    At least leave us a message that you guys are dealing with it.
  • NotoriousBTK
    NotoriousBTK
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    This bug happened to me today, NA PS4. I logged out and hope they all reset back to complete after maintenance tomorrow.
    Edited by NotoriousBTK on 12 July 2023 01:48
  • tomofhyrule
    tomofhyrule
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    I just heard about this - it looks like this might have hit me as well.

    My main all of a sudden has quest states offset in Vvardenfell (that's where I first noticed it), and now I'm noticing it's almost like the game forgot which quests I've done, even though I've done them so I can't redo them.

    https://forums.elderscrollsonline.com/en/discussion/638198/game-state-offset#latest

    Notably this happened after they did the PTS copy, so I still have the unbugged state on PTS right now that I can compare.

    EDIT: Oh man, I'm getting the same thing for all zones as everyone else here - lots of stuff missing in the zone guides, and 8/9 quests magically recorded for Necrom despite me not touching that questline yet. And it's the same set as you have, all but the penultimate.

    I'm not sure what caused this bug since it only started to act up yesterday, and the PTS copy they made before that is fine. But of course I was in Cyrodiil a lot during the event - I hear a lot of people are talking about Cyrodiil, but I don't know a definite trigger for what happened. All I know is that it bugged out sometime between them making the PTS character copy and yesterday, and all I really did was run a bit more in Cyrodiil to get to the next PvP rank. I don't remember d/cing or anything of the sort.

    EDIT 2: and the Tales of Tribute queueing is unavailable for me because it "requires completion of Tales of Tribute (quest)." Despite the fact that I literally just played an NPC match against an expert NPC on this character...

    EDIT 3: Ok, so I did a bit more checking and it's mostly visual insofar as quests are complete and the skill points are all there. However, there are some things that are blocking progress, namely the fact that people affected by this bug are unable to queue for Tribute games. I do notice though that if a quest hub does change world state, the world state is going to be incorrect due to this bug. For example, I'm constantly seeing the volcanic embers and no music in Vivec city (though Baar Dau is not falling) because my game doesn't recognize the Morrowind line as complete. I also went to the Starved Plain in Stonefalls and I'm seeing the ghosts as hostile, instead of them being non-hostile and the weather being rainy as it should be (and as it is for this character on PTS)
    Edited by tomofhyrule on 12 July 2023 04:17
  • Sikon
    Sikon
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    So any statement by ZOS yet? They announced U39 with QOL Changes and Bugfixes but this topic was skipped. There are several Players now having these issues, my Ticket stays unreplied.

    Like many other Players, I cannot join the Tales of Tributes Queue anymore because of the missing quest (which is normally completed on my Character) so I can also not just do it again to join.

    I am just excluded of playing the Card game and now slowly dropping out of the Top 100 in Season...

    All in all I could say I just do not care, but the inaction of ZOS and not giving any statement to this is regrettable.
    "Both light and shadow can be deadly, though only one chases the other.""Eyes open and walk with the shadows."
  • bunnydaisuki
    bunnydaisuki
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    Poss wrote: »

    Now you mentioned it, I realized it's the same for me in IC as well. I'm feeling pessimistic about getting this fixed, if this bug has exists for such a long time.

    It’s not just IC, every single zone you’ve completed in the past that’s now coming up as incomplete, you won’t be able to do the quests again since you’ve already done them.

    This bug, whatever the cause, is huge and the lack of acknowledgement from ZoS isn’t inspiring much confidence

    I saw surprised, because I only did PvP in Cyrodiil the whole time while waiting for a response from support, and the objectives seems to be fine there. It was after when I clicked on IC, then I realized IC was messed up as well.

    From my observation, it seems that objectives that are related to quests are affected by this bug.
    Please don't feed the goat, kthxbai.
  • birdmann1230
    birdmann1230
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    Poss wrote: »

    Now you mentioned it, I realized it's the same for me in IC as well. I'm feeling pessimistic about getting this fixed, if this bug has exists for such a long time.

    It’s not just IC, every single zone you’ve completed in the past that’s now coming up as incomplete, you won’t be able to do the quests again since you’ve already done them.

    This bug, whatever the cause, is huge and the lack of acknowledgement from ZoS isn’t inspiring much confidence

    I saw surprised, because I only did PvP in Cyrodiil the whole time while waiting for a response from support, and the objectives seems to be fine there. It was after when I clicked on IC, then I realized IC was messed up as well.

    From my observation, it seems that objectives that are related to quests are affected by this bug.

    Not just quests-I have zones showing missing wayshrines and things too. I have blanked out dungeons in IC also.
  • tomofhyrule
    tomofhyrule
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    At least I'm not the only one, but it's concerning that nobody's found what caused it yet. But it does seem that we all did something in Cyrodiil before it happened. Unfortunately it was during a PvP event, so it's likely that there were a lot of players who went to Cyrodiil. Even here, I can see it only affects my main, not any of my other characters.

    Just by looking at how things work, it seems that quest completion is marked in multiple places, and they are out of sync. We obviously have a quest log by character (one that is not visible to players, but is recorded when we do a quest) that's fine, but completing a quest sets a flag to flip a map marker to white or to alter a world state in a given area, and that's all been reset to the 'incomplete' state.

    But the fact that affected players are no longer able to queue for Tales of Tribute games does mean that this is actively blocking gameplay as intended; it's not just visual.

    @ZOS_Kevin , is there any acknowledgement that we can get of this bug? It's not just a visual thing (as annoying as that is), it's actively stopping players from doing content they paid for.
  • loosej
    loosej
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    Patch notes 9.0.7 don't seem to mention this issue?
  • Gwendoliine
    Gwendoliine
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    I had the hope that it will be fixed with todays maintainance, but the problem is still there... :(
  • Aka_
    Aka_
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    This needs to be addressed in the so called "Bug Fixing Update" we're getting in the next update.
  • Djennku
    Djennku
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    I'm getting this too on my main. Every zone is bugged with stuff missing, and I can't queue for ToT.
    @Djennku, PCNA.

    Grand Master crafter, all styles and all furnishing plans known pre U41.
    Vamp and WW bites available for players.
    Shoot me an in-game mail if you need anything, happy to help!
  • Poss
    Poss
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    Aka_ wrote: »
    This needs to be addressed in the so called "Bug Fixing Update" we're getting in the next update.

    I hope to god we don’t have to wait until then for this to be fixed. This bug didn’t start as a result of an update so I’m hoping the fix, whatever that may be, can be achieved by doing something on their end.
  • tomofhyrule
    tomofhyrule
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    Yep, still bugged for me.

    Now that I know this is a bug several people are experiencing though, I guess I didn't really expect it'd be fixed yet. I would, however, like to have someone comment on this that they recognize it as an issue.

    Again, this bug is actively preventing players from accessing content they paid for.

    I still don't know what caused it, besides the fact that most of us are saying we were in Cyrodiil (for the event), but then noticed it a while later so we can't nail down a cause. I know my character is not bugged on PTS so it has to have been something that happened between when they made the PTS copy (which was before Sunday at 11EDT, since I have a timestamp for getting an achieve on live that I don't have on PTS) and when I noticed Vivec city was borked sometime later Sunday or early Monday. All I know I did on Sunday was be in Cyro for a while, and I did the following:
    • completed the 'Kill someone who wields Volendrung' achievement
    • completed the 'Kill 100 Arcanists' achievement
    • levelled up from PvP rank 35 to 36
    Obviously I did some quests and such in the mean time, but nothing else notable happened. I can't recall any crashes or anything else.
  • Lunahari
    Lunahari
    Soul Shriven
    I have the same since saturday 😕
  • freespirit
    freespirit
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    I don't know if any of my characters are affected, I'm going to check shortly.

    However a few people are mentioning being in Cyrodiil before noticing it's affecting them, so I am wondering whether this is in some way related to the problems experienced with all the Alliance war data showing incorrectly/not registering properly that were happening recently.

    Didn't they hotfix these issues? Maybe those fixes broke something? I mean that wouldn't be unheard of or even unusual!!
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • NotoriousBTK
    NotoriousBTK
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    [*] completed the 'Kill 100 Arcanists' achievement
    .

    I know I got this achievement in Cyrodiil right before noticing the bug too.

  • Poss
    Poss
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    [*] completed the 'Kill 100 Arcanists' achievement
    .

    I know I got this achievement in Cyrodiil right before noticing the bug too.

    Also, when you all went into PvP for the event, did you start the whitestrakes quest again (speak to the npc and acquire the scroll) or did you use a scroll from a previous event?
  • tomofhyrule
    tomofhyrule
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    [*] completed the 'Kill 100 Arcanists' achievement
    .

    I know I got this achievement in Cyrodiil right before noticing the bug too.

    Interesting... let me ask some of my guildies.

    I suppose here's a set of questions for everyone who has this bug to help ZOS figure out what's going on:
    • Did you have any account changes (i.e. achievements, crashes, etc.) before you noticed this bug?
    • Is the bug specific to one character on your account, or did it hit multiples?
    • If only one character, is it the one you were on when any of the changes happened?

    For me, those three things I did (two PvP achieves and one PvP rank increase) happened on the one character who's currently bugged. None of my other characters are affected. Granted, they haven't done as much as my main, but I guess it's a start.
  • tomofhyrule
    tomofhyrule
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    ...interesting, another guildie who's affected said they also got the 'Kill 100 Arcanists' achieve.

    So here's a major question for anyone who's affected: Do you have that one? And is the bug on the character who earned the 100th kill?
  • Poss
    Poss
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    I have the kill 100 arcanists achievement but I completed that very early on way before the event and the bug
  • birdmann1230
    birdmann1230
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    [*] completed the 'Kill 100 Arcanists' achievement
    .

    I know I got this achievement in Cyrodiil right before noticing the bug too.

    Interesting... let me ask some of my guildies.

    I suppose here's a set of questions for everyone who has this bug to help ZOS figure out what's going on:
    • Did you have any account changes (i.e. achievements, crashes, etc.) before you noticed this bug?
    • Is the bug specific to one character on your account, or did it hit multiples?
    • If only one character, is it the one you were on when any of the changes happened?

    For me, those three things I did (two PvP achieves and one PvP rank increase) happened on the one character who's currently bugged. None of my other characters are affected. Granted, they haven't done as much as my main, but I guess it's a start.

    All of my characters are affected although only my main went into cyrodiil. I did crash out of cyrodiil right before I noticed the bug (this was Saturday July 1). I don’t recall if there was a connection with the 100 arcanist achievement.

    I did submit a ticket for the ToT bug that day but I didn’t notice the quest bug until after that and I didn’t submit a second ticket.
  • Poss
    Poss
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    Just received this! ngdzqwzzngbw.jpeg
  • Shadeous
    Shadeous
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    I had the kill 100 arcanists before I noticed I had the bug, but I have no idea how long I was bugged before I noticed.
  • Djennku
    Djennku
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    I've had the bug for a few days now. Noticed it the last day of MYM, about the time maintenance happened.
    @Djennku, PCNA.

    Grand Master crafter, all styles and all furnishing plans known pre U41.
    Vamp and WW bites available for players.
    Shoot me an in-game mail if you need anything, happy to help!
  • Tyrobius
    Tyrobius
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    Poss wrote: »
    Just received this! ngdzqwzzngbw.jpeg

    I truly hope this is accurate. I do believe this is Cyrodiil related - everyone I know who has the bug was in Cyrodiil for MYM at the beginning of last week.
  • Lunahari
    Lunahari
    Soul Shriven
    I was in Cyrodil every day during MYM, and the bug since last saturday. ToT Bug only with the mainchar. Quest bug with at least 3 Chars.
  • katanagirl1
    katanagirl1
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    I was in Cyrodiil nearly every day for Mayhem event and haven’t noticed any problems yet.

    I saw some posts about some players getting credit for Necrom quests even though they didn’t have them done. Is this bug related to Necrom? Perhaps people bought the chapter but did not do quests yet, or perhaps it is only people who did not buy the new chapter.
    Khajiit Stamblade main
    Dark Elf Magsorc
    Redguard Stamina Dragonknight
    Orc Stamplar PVP
    Breton Magsorc PVP
    Dark Elf Magden
    Khajiit Stamblade
    Khajiit Stamina Arcanist

    PS5 NA
  • birdmann1230
    birdmann1230
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    I was in Cyrodiil nearly every day for Mayhem event and haven’t noticed any problems yet.

    I saw some posts about some players getting credit for Necrom quests even though they didn’t have them done. Is this bug related to Necrom? Perhaps people bought the chapter but did not do quests yet, or perhaps it is only people who did not buy the new chapter.

    I think it’s related-I had only done the first 6 Necrom zone quests but the zone guide showed 8. The achievements were tracking correctly so I was able to finish the story without issue. Thankfully the achievements are not broken.
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