Access Code & Delete Tickets by Support

DeiwoTwitch

Hello guys i have a big problem with Support team !

Lets start...

Yday i want to log in to the game and i wana try the Necrom, but i dont get the Access Code from Launcher to my email, so i read article what should i do and ...

1. I add TCP/UDP in&out rules + Eso64.exe like they said on topic into Support section, i wait more then 6h and i still dont get the access code.
2. I contact support and i do everything what they said i gave them logs, screen shots still nothing ....
3. They want from me to give them new email adress to change it manualy and restet the code sender machine, still nothing ...
4. Right now they change the email for new one but i still dont get any acess code
5. When i try to talk with them one more time they delete all recent tickets what i send and dont get any answer anymore !
6. Atm im so confused cos i play ESO from 2014 ( BETA ) & Im a Owner of Official The Elder Scrolls Online Polish Facebook Group ( You can check it "FB groups/tesopolska" or "FB /ElderScrollsOnlinePoland/about" )
7. Please tell me what should i do atm, how to talk with em if they dont want to help me, they delete my tickets ...


Of course, if necessary, I will post all the conversations I had with Support and which I received via email.

Just help me please

DeiwoTwitch

I hope this topic isn't swept under the rug !

JonnytheKing

so i just had this problem, and i reset my user id and for some reason it let me log in with out the code

Reverb

For a few months now the access code pop up seems to be a response to any login error. When you get that message for any reason other than an unidentified client, the access code never arrives.

I get this at least twice a week, and I have a 100% success rate at just exiting the window and trying to log in again. I never bother with the access code prompt anymore, and it always lets me into the game on the second or third attempt.

ZOS_Bill

@DeiwoTwitch

What is your current ticket number?