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Error 303: Connection to the server has timed out

Mooncake
Mooncake
✭✭✭
I've been getting this error ever more frequently in the last few weeks, but today I simply cannot log into the game. Been trying for the last 20 minutes, no luck on any character.

xxb5eu4vvqrp.png

Welcome to Necrom!
Edited by ZOS_Bill on 12 July 2023 16:48
--
Lyris Titanborn says: Sai! Your sword! It's working!
Lyris Titanborn says: Sai! That's amazing!
  • Erorah
    Erorah
    ✭✭✭
    I got this error for 3 hrs this afternoon, completely unable to log in my main character that was stuck in the Telvanni Peninsula. All other characters could log in..
    On a whim, I decided to turn off all addons for that char and see.. and lo! She logged right in like the rest of my chars.
    So I took her home.

    Even though I have updated Minion, restarted my PC, etc.. and while all other characters are playing with addons, that one was a bugged char.

    /Shrug.
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  • Mooncake
    Mooncake
    ✭✭✭
    Erorah wrote: »
    I got this error for 3 hrs this afternoon, completely unable to log in my main character that was stuck in the Telvanni Peninsula. All other characters could log in..
    On a whim, I decided to turn off all addons for that char and see.. and lo! She logged right in like the rest of my chars.
    So I took her home.

    Even though I have updated Minion, restarted my PC, etc.. and while all other characters are playing with addons, that one was a bugged char.

    /Shrug.

    Funny thing for me is I haven't even purchased Necrom yet. My only two toons are both stationed in Gonfalon Bay, High Isle, so I don't think character location is the issue.

    Will try suspending addons and see how it goes. Thanks for the tip!
    --
    Lyris Titanborn says: Sai! Your sword! It's working!
    Lyris Titanborn says: Sai! That's amazing!
  • Mooncake
    Mooncake
    ✭✭✭
    Any news on this from ZOS? The game is becoming unplayable for me. It takes up to 10 attempts to login.

    Please help.
    --
    Lyris Titanborn says: Sai! Your sword! It's working!
    Lyris Titanborn says: Sai! That's amazing!
  • Pet
    Pet
    ✭✭✭
    I've been getting this as well as "Error 307 Booted from server" and "An unexpected internal error has occurred". I genuinely cannot log in either until I repair the launcher which takes like 5-10 minutes. It's been happening for about 2 or so weeks now, even before Necrom dropped, but it's definitely become more frequent, that's for sure.
  • Mooncake
    Mooncake
    ✭✭✭
    Mooncake wrote: »
    Will try suspending addons and see how it goes. Thanks for the tip!

    I filed a support ticket and they told me to do this:

    e0ddhukdq43o.png

    I did all that and yes, I can now login smoothly with no problems, but now I'm playing with no addons. :|

    I wish they would identify which addon is causing the problem so we can disable just that one while a fix is found.
    --
    Lyris Titanborn says: Sai! Your sword! It's working!
    Lyris Titanborn says: Sai! That's amazing!
  • ZOS_Bill
    ZOS_Bill
    admin
    We are glad to hear back that deleting add-ons has helped resolve Error 303. For any other players encountering this error message, please review our FAQ linked below.

    Error 303 - PC Error Code - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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