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Black Line across Login Screen

maximusrex45
maximusrex45
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There is a black line that goes across the screen and through the login button, snippet attached. Every login screen since Blackwood has done this. I never had it before Blackwood.

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Edited by ZOS_Bill on 12 April 2023 20:55
  • Elsonso
    Elsonso
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    What is your screen resolution?
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  • maximusrex45
    maximusrex45
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    3440x1440
  • ZOS_Bill
    ZOS_Bill
    admin
    Does this black line appear outside of ESO when running other programs?
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  • maximusrex45
    maximusrex45
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    ZOS_Bill wrote: »
    Does this black line appear outside of ESO when running other programs?

    Only in ESO and only on the Login Screen.
  • ZOS_Bill
    ZOS_Bill
    admin
    @maximusrex45

    Try changing both resolutions and graphical settings in ESO to see if that changes whether the line shows up or if it moves elsewhere on screen.
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  • maximusrex45
    maximusrex45
    ✭✭✭✭
    So changing the resolution when ESO is set to Fullscreen, not Fullscreen Windowed, does not seem to actually change the resolution at all. It stays at 3440x1440.

    When I set it to Windowed and drag the window smaller, the line will get smaller until it is no longer visible, but it does stay in the same relative position to the Login button. Unfortunately I can't tell the exact size this happens at.

    When I click on Settings on the Login screen to do this, the line also disappears, so it only persists when the login boxes are on screen.
  • ZOS_Bill
    ZOS_Bill
    admin
    @maximusrex45

    Thank you for the update. If you've not done so, please go ahead and start a ticket with customer support so they can look into this further.
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