Unable to launch the game

Ryskim

First it started happening in the Steam version of the game (I prefer the Steam version because of the achievements). Then I downloaded the standalone launcher but the same error occurs. Here's the error report that shows up when I hit "Play" in the launcher or execute eso64.exe

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.8.2.9.2614784
branch = live
client.executablebits = 64
client.mode = startup
client.session_start_timestamp = 2023-01-29T05:52:02.267+08:00
client.timestamp = 2023-01-29T05:52:05.206+08:00 -frme 0-
cpu.arch = 9
cpu.count = 12
cpu.level = 6
cpu.type = 8664
exe.buildnum = 2614784
exe.opt = release
exe.reltype = public
exe.type = client
mem.system_physical = 32588
os.osbits = 64
os.platform = windows
os.version = 10.0.22621.
ptime = 3347
reportfield.ver = 4
version.major = 8
version.patch = 2
version.subpatch = 9

ZOS_Bill

@Ryskim

Our help article below has troubleshooting to assist with ESO crashing.

What do I do if ESO is crashing with the error "ESO has stopped working"?