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Support refuses to help
PrincessOfThieves
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Hello!
So my issue is a bit weird. Ive been playing ESO since 2015, but my account was registered in Russia (I used to live there) and it is not possible to buy chapters and ESO+ on that account anymore. I requested a country change and was denied so I decided to play on my second account which was registered in the counry where I currently live. I asked if it would be possible to at least get re-buy some of my old crown collectibles, and was refused again. I know this is possible because my friends got old houses and stuff this way, yet support still keeps refusing to literally take my money.
Can I get a clarification on this, please? Is it really not possible to change region of accounts that were registered in Russia? Is it not possible to get old crown items anymore?
So my issue is a bit weird. Ive been playing ESO since 2015, but my account was registered in Russia (I used to live there) and it is not possible to buy chapters and ESO+ on that account anymore. I requested a country change and was denied so I decided to play on my second account which was registered in the counry where I currently live. I asked if it would be possible to at least get re-buy some of my old crown collectibles, and was refused again. I know this is possible because my friends got old houses and stuff this way, yet support still keeps refusing to literally take my money.
Can I get a clarification on this, please? Is it really not possible to change region of accounts that were registered in Russia? Is it not possible to get old crown items anymore?
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fizl101✭✭✭✭✭
✭✭I believe they stopped allowing you to buy old crown items a few years back. Not sure about the region change sideSoupy twist0 -
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