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After Firesong DLC, launcher doesn't work

pollywogs1970
pollywogs1970
✭✭
Everytime I click on "Play" on the ESO launcher, nothing happens. I have to repair it. Have anyone else run into this problem?
Edited by ZOS_Bill on 1 December 2022 19:02
  • ZOS_Bill
    ZOS_Bill
    admin
    Being unable to hit the "Play" button in the launcher may be a permissions issue. Check your anti-virus settings and make sure the correct exceptions have been setup.

    The application files that may require exceptions are:
    • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    • ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
    • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

    Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what you should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.
    • C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
    • C:\Program Files (x86)\Steam\
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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