Mouse problem / Ventura

denisclairetneb18_ESO · October 2022

The mouse doesn't interact anymore with the menu. Command F doesn't minimise the game window anymore.

pierce1215b14_ESO · October 2022

Same situation here, after Ventura the mouse does nothing past launch.

pierce1215b14_ESO · October 2022

Anyone have any ideas?

ningauble_7b14_ESO · October 2022

Full screen mode doesn't get mouse inputs, or proper mouse input focus. Keyboard inputs seem to work fine, so at character select you can hit enter, and once in game you can type /quit to exit.

Windowed mode and Windowed (Fullscreen) mode seem to work still. If you can't get out of fullscreen you can go to the Documents/Elder Scrolls Online/live folder and edit the UserSettings.txt file.

Search for:
SET PreferExclusiveFullscreen
and change its value to "0" to make ESO launch in windowed mode.

Hopefully ZoS will fix this in a future update, especially if it is broken on the officially supported Intel Macs. (Mine is Apple Silicon)

pierce1215b14_ESO · October 2022

ningauble_7b14_ESO wrote: »

Full screen mode doesn't get mouse inputs, or proper mouse input focus. Keyboard inputs seem to work fine, so at character select you can hit enter, and once in game you can type /quit to exit.

Windowed mode and Windowed (Fullscreen) mode seem to work still. If you can't get out of fullscreen you can go to the Documents/Elder Scrolls Online/live folder and edit the UserSettings.txt file.

Search for:
SET PreferExclusiveFullscreen
and change its value to "0" to make ESO launch in windowed mode.

Hopefully ZoS will fix this in a future update, especially if it is broken on the officially supported Intel Macs. (Mine is Apple Silicon)

Changing the value to 0 worked perfectly, thank you so much!

ziggy29 · October 2022

I also had to change this line:

**from**
SET FULLSCREEN_v5 "2"

**to**
SET FULLSCREEN_V5 "0"

I also just pulled out an Intel Mac that worked with Monterey. I'm going to load Ventura on it and test to see if this affects all Macs or just Apple Silicon, and will report back with the results. [Trying, anyway. It's cranky and the install keeps hanging.]

denisclairetneb18_ESO · October 2022

But windowed (fullscreen) is [snip] as hell on Mac.

[edited for profanity bypass]

Harold_Hedd · October 2022

Thanks, I have the same problems since today.

I also suddenly have text bubbles when using the A, S, D keys.

Anyone knows how to solve it ?

ziggy29 · October 2022

Harold_Hedd wrote: »

Thanks, I have the same problems since today.

I also suddenly have text bubbles when using the A, S, D keys.

...

Anyone knows how to solve it ?

Yes. Even before Ventura, this is something that happens by default in Windowed modes (not full screen). Anyway, to resolve it, open a terminal window and enter the following command:

defaults write -g ApplePressAndHoldEnabled -bool false

Then you need to log out and back in to make the settings take effect. And if you ever need these back, you can reverse it by changing "false" to "true".

Harold_Hedd · October 2022

SOLVED

Harold_Hedd · October 2022

You can get rid of the visible menu bar in the game window, and make it appear to be Fullscreen..

In System Settings => Desktop & Dock => Menu Bar => Automatically hide and show the menu bar => Always

But I do miss the Fullscreen mode and I hope it will be solved in a short time.

denisclairetneb18_ESO · October 2022

Harold_Hedd wrote: »

You can get rid of the visible menu bar in the game window, and make it appear to be Fullscreen..

In System Settings => Desktop & Dock => Menu Bar => Automatically hide and show the menu bar => Always

But I do miss the Fullscreen mode and I hope it will be solved in a short time.

We have to use more and more workarounds just to have an acceptable game experience. I won't change the way I use my Mac just because of ESO. Today is too much. It is quickly becoming a scam, this game is less and less compatible with macOS.

They are not officially sunsetting the game for Mac users but it's a war of attrition now.

ComfortablyDummb · October 2022

denisclairetneb18_ESO wrote: »

Harold_Hedd wrote: »

You can get rid of the visible menu bar in the game window, and make it appear to be Fullscreen..

In System Settings => Desktop & Dock => Menu Bar => Automatically hide and show the menu bar => Always

But I do miss the Fullscreen mode and I hope it will be solved in a short time.

We have to use more and more workarounds just to have an acceptable game experience. I won't change the way I use my Mac just because of ESO. Today is too much. It is quickly becoming a scam, this game is less and less compatible with macOS.

They are not officially sunsetting the game for Mac users but it's a war of attrition now.

Yup, I've stopped paying for ESO Plus and will not pay for it again until it is fully compatible again. It's unacceptable that I can launch it remotely from my console into my Mac better than I can with the native launcher.

BrokenAccidentalStar · October 2022

ComfortablyDummb wrote: »

denisclairetneb18_ESO wrote: »

We have to use more and more workarounds just to have an acceptable game experience. I won't change the way I use my Mac just because of ESO. Today is too much. It is quickly becoming a scam, this game is less and less compatible with macOS.

They are not officially sunsetting the game for Mac users but it's a war of attrition now.

Yup, I've stopped paying for ESO Plus and will not pay for it again until it is fully compatible again. It's unacceptable that I can launch it remotely from my console into my Mac better than I can with the native launcher.

Same here re: cancelling Plus. I was already frustrated about the total radio silence about the bug with Xbox controllers (which literally have native macOS support), but this mouse input issue is a game-breaking one for me. A simple statement that they're looking into it would be groundbreaking at this point.

Ironheart · October 2022

The same problem here!
My iMac Pro its running great.
I hope Zenimax solve the problem ASAP.

I am very angry, I also pay the entire price and not just a share.

BrokenAccidentalStar · October 2022

Cross-posting a temporary workaround that I shared on Reddit the other day:

Start ESO from the launcher in windowed mode.
Open your web browser (or any other software that has native macOS fullscreen support, i.e. the green button at the top left of the app's window expands it to fill your screen).
Hover your mouse over this green fullscreen button and click "Tile Window to Left / Right of Screen" (either side is fine). The other side of the screen should now be showing zoomed out versions of all other open windows and let you click which one you'd like to fill the second half of the screen with. Click the ESO window, which should expand it.
Close the non-ESO window on the other half of the screen via its red X button in the top left corner. This should expand ESO to fill the screen and keep the mouse input functional.

The annoying thing about this is that it demonstrates that ESO works just fine with the native macOS fullscreen mode, but for some reason the fullscreen button in the top left corner of the ESO window has been disabled. Either way, definitely not "resolved" by any means.

Also,

ziggy29 wrote: »

I also just pulled out an Intel Mac that worked with Monterey. I'm going to load Ventura on it and test to see if this affects all Macs or just Apple Silicon, and will report back with the results. [Trying, anyway. It's cranky and the install keeps hanging.]

I can confirm that Intel Macs are affected as well: I'm running ESO on a 2017 Intel MacBook Pro.

ziggy29 · October 2022

ziggy29 wrote: »

I can confirm that Intel Macs are affected as well: I'm running ESO on a 2017 Intel MacBook Pro.

Wow. You know what this almost certainly means? They never bothered to test this on Ventura while it was in beta, even at the most basic compatibility level. (If they had, they likely would have announced that the game is partially broken on Ventura.) I know they are abandoning Mac owners over time, but wow. They can't even test very basic compatibility with a new version of an operating system they at least should nominally support based on the published system requirements.

ComfortablyDummb · November 2022

ziggy29 wrote: »

ziggy29 wrote: »

I can confirm that Intel Macs are affected as well: I'm running ESO on a 2017 Intel MacBook Pro.

Wow. You know what this almost certainly means? They never bothered to test this on Ventura while it was in beta, even at the most basic compatibility level. (If they had, they likely would have announced that the game is partially broken on Ventura.) I know they are abandoning Mac owners over time, but wow. They can't even test very basic compatibility with a new version of an operating system they at least should nominally support based on the published system requirements.

I mean, are any of us surprised? They put out a statement dropping support for ARM based computers before people even took delivery of them and showed that emulation was not a big issue. They never hid the fact that they just don't care about the Mac users.

denisclairetneb18_ESO · November 2022

On the PC side, it seems there are a lot of problems too. We'll see if they at least pretend to give a f... about Mac customers. Not that I havre high hopes though.

ProfesseurFreder · November 2022

Following this thread. I won't update to Ventura for the time being. Really, I'm more angry at Apple than I am at ZOS.

denisclairetneb18_ESO · November 2022

ProfesseurFreder wrote: »

Following this thread. I won't update to Ventura for the time being. Really, I'm more angry at Apple than I am at ZOS.

Stockholm syndrom ?

keatos · November 2022

Same problem here, Ventura on Mac Studio. Can't be a ventura problem because one would guess other games would have the same problem.

World of Warcraft works perfectly fine, looks like i'll be playing more of that till they fix the ESO client's mouse interaction bug

Thepeug · November 2022

Same issue here. Game is currently unplayable. Glad I quit paying for Plus a few months ago.

denisclairetneb18_ESO · November 2022

In the patch notes, we can see they are fixing a lot of bugs. But nothing for Mac users. They continue to advertise the game on Steam for macOS, when will it become a legal liability ?

Higuchi · November 2022

Also faced that mouse/touchpad problem on MacOS Ventura... and this thread saved my "gaming" soul

Thank you!
Still, it's sad that these things happen... Hope they'll fix the issue

thedocbwarren · November 2022

This is still broken. I'm assuming they don't have a ticket on this or it's not in the backlog to fix for Ventura.

Athnae · December 2022

From today's macOS Ventura update (13.1): "- Fixes an issue where you may lose keyboard and mouse input in some apps and games".

Has anyone had a chance to test if this solves the problems with ESO?

thedocbwarren · December 2022

Athnae wrote: »

From today's macOS Ventura update (13.1): "- Fixes an issue where you may lose keyboard and mouse input in some apps and games".

Has anyone had a chance to test if this solves the problems with ESO?

I'll give it a try.

Squatch4x4 · December 2022

Can anyone verify the latest patch notes? Been waiting to update my MBP because of this issue.

Mac Game Client
Fixed an issue affecting mouse inputs that could prevent players on macOS Ventura from advancing past character select.

Master_Fluff · December 2022

The game client still needs to be added to the Accesibility section of the System settings on the latest version of Ventura, otherwise the playercharacter and the gameworld spins like crazy. I just tried it with a half-new character.

denisclairetneb18_ESO · December 2022

And the problems with screen resolutions ?