STILL WAITING FOR AGENT?

mIstyKisshot

#220902-004381

I have to be honest, some people delete posts fast, but customer service is surprisingly slow:)

Amottica

My guess is you are on PC and use add-ons. Add-ons communicating with the server can trigger this since it is about pinging the server.

I expect you got an auto-response that provides instructions to reply if the situation is not resolved already. So that email needs to be replied to for the ticket to progress. Creating a second ticket will cause the first ticket to reset in the queue. It is not an immediate response and can take more than a week.

@ZOS_Bill or one of the others may be able to check on the ticket and help. Good luck.

mIstyKisshot

Amottica wrote: »

My guess is you are on PC and use add-ons. Add-ons communicating with the server can trigger this since it is about pinging the server.

I expect you got an auto-response that provides instructions to reply if the situation is not resolved already. So that email needs to be replied to for the ticket to progress. Creating a second ticket will cause the first ticket to reset in the queue. It is not an immediate response and can take more than a week.

@ZOS_Bill or one of the others may be able to check on the ticket and help. Good luck.

English is not my native lang, so somegroup made a lang integration package that contains basic addons, there are thousands of people who use the same addons as me, maybe it's not addon issue, I havent any addons that work for mail.

mIstyKisshot

Its been a day.
still waiting：)
JUST keep ignoring: )

The reporting system is a piece of ***, Anyone can make a false report and victim card, without any penalty?
all right then

mIstyKisshot

@ZOS_Bill

ZOS_Bill

@mIstyKisshot

Please check your forum PM's for an update on this ticket.