Zoom controls in character creator not working

Gilmorril

Hi there,

Apologies if this is not the correct category - I couldn't see a 'report bugs' option but sorry if I missed it. First bug right out of the gate: the zoom icon (+) in the character creator isn't working. Pretty annoying that given we're presumably stuck with the appearance of our characters once set at this stage - I'm unable to zoom in and check the customisation the face of my character accurately.

I'm pretty sure this worked okay in beta.

Anywho, apologies for a bug report as my first post. Take care!

ElderGuy

EDIT: Some further looking, and there is an answer! Create a Temp character, and your next character you can zoom in. Then delete the temp.

Gilmorril wrote: »

apologies for a bug report as my first post.

Exactly what I was thinking! I am having the same issue I am using my BF's 3 screen setup to customize my face. This is permanent, and this part is important to me.

DarthGeekonius

Same here and agree.

keithw2_ESO

Same problem here.

ZOS_RobinsonE

Hello everyone,

Can you please try to use the repair function of the launcher by following these steps :

• First, start The Elder Scrolls Online launcher by double clicking on the icon on your desktop.
• Wait for the launcher to finish starting.
• On the left-hand side of the launcher, there will be an entry for The Elder Scrolls Online.
• If multiple games are installed, make sure to have the correct game highlighted by clicking on it once.
• Click on Game Option on top of the the News section, and click on the option for Repair.
• Allow the launcher to examine all the files for the game. This will take some time.
• If any files are found to have problems, the launcher will re-download those files.

pgiambal

There is an official notice up that Bethesda is aware of this issue and is working on it. For now, this is "the way it is".