Login Failed? ps5, but my girlfriend can log on (sitting next to me) to hers?

CupcakePaparazzi

"An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com"

Uh?

Fedi

Same, mine was having same issue but she eventually got in after about 20 minutes. Where as im still getting the error

kalimar44

I'm on a Ps4 pro and I'm getting the same error. I rarely have login issues.

ZOS_Bill

@CupcakePaparazzi

For this error message please try the troubleshooting in the help article below.

"LOGIN FAILED An unexpected Internal Error has occurred..." Login Error Code - Xbox/PlayStation - The Elder Scrolls Online