PTS Error before Title Screen?

Texecutioner187

I have installed the Launcher fresh(and uninstalled/reinstalled for testing) as well as Repaired the Production and PTS versions, but I am getting an error before I get to the Title/Login screen ONLY ON PTS. Production instance works fine, but I can't get onto PTS for the life of me. Here is the error:


Any suggestions for troubleshooting I can do to get up and running? All graphics and windows drivers are up to date.

Texecutioner187

Anyone have any suggestions or troubleshooting steps I can go through?

Texecutioner187

Today it took a few seconds before it happened and I got all the way to the login screen. This is from the Event Viewer:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x61f22dd3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x3648
Faulting application start time: 0x01d81c52d32b5d58
Faulting application path: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online PTS\game\client\eso64.exe
Faulting module path: unknown
Report Id: 766c074f-6d57-470a-bf11-4fe800740ff9
Faulting package full name:
Faulting package-relative application ID:

Application popup: Error : Error Code: FC7F03F7EEEFFFF0
Application terminated

ZOS_GinaBruno

This issue should be fixed with today's PTS patch.

Texecutioner187

Thank you for that - I saw the line about the client crashing but wasn't sure if that was this. I appreciate your response.