Very often the game stops for a few seconds

Rishikesa108

Especially when the character has just loaded, but very often even while using the crafting stations. I have noticed that the jewelry station ALWAYS stops the game for a few seconds when accessed. In addition, other "syncopes" occur when you talk to your merchant or bank, and very much when you open the packages given by the crafting daily writs. The game stops, everything appears stuck and the Windows "working in progress" symbol appears on the screen. A few seconds and then the game unfreezes and returns to normal, until next time. This anomaly occurred after the last update (introduction of the Deadlands in the game)

ZOS_Bill

@Rishikesa108

Have you tried any of the troubleshooting in the link below?

What do I do if ESO is crashing with the error "ESO has stopped working"?

Rishikesa108

ZOS_BillE wrote: »

@Rishikesa108

Have you tried any of the troubleshooting in the link below?

What do I do if ESO is crashing with the error "ESO has stopped working"?

These advices are for a game-crashing. In any case I've done everything.
1)latest graphic card drivers installed
2)Windows always updated
3)game's graphic set for my video card
4)game's repair tried
5)add-ons off tried
But the problem i'd like to focus is not a game-crashing. It's a sort of freeze that often occurs

ZOS_Bill

@Rishikesa108

Game freezes and crashing are often related. Another step that may help is deleting these two settings files to ensure ESO is at it's default settings. To do so, follow the instructions below:

1. Open up the Documents folder on your computer.
2. Open the Elder Scrolls Online folder, then open the Live folder.
3. Find the ShaderCache and UserSettings files.
4. Create copies of each file, then delete the originals.
5. Close everything and start ESO again.

NOTE: This will reset all in-game settings to their defaults. Please take a moment when you next log in to review the settings for the game.