Is anyone else having A Lot of lag?

Verbarian

Ever since the update, whenever I enter places like Vivec City or the Undaunted Enclave in Stormhaven, no one is there. No players, no NPCs, no one. It takes maybe 10 seconds for them to slowly start populating the area. There is a delay getting on a mount and a delay when I try to look at previews from the Crown Store, and I'm not getting uncollected set pieces when I do dungeons--is that part of the lag? Even less populated parts of Tamriel aren't working as well as they were.

I got a solid state drive for my computer last year, and since then until now everything in the game was instant. Now...everything is delayed significantly.

Fennwitty

Multithreaded rendering is on by default now. Also some other graphic options in this patch.

NerfSeige

Are you outside of US? I talked with a bunch of guildmates that's outside of US like me and we're having a lot of lag (PC and console) even in overland. Started with 600-1k++ ping on the witches festival and still going on right now at 400++ ping.

For context most of the people have 150-300 ping before.

Verbarian

Fennwitty--Thank you for the information about the change in defaults. I've tried turning off the multithreaded rendering and it does seem not as bad. Even with that the game isn't as smooth and fast as before, so I'll try adjusting some of the other graphic settings.

NerfSeige--I am in the US so that's not my issue. I hope it gets better for all us soon! The game is a lot less fun to play now.

NerfSeige

Verbarian wrote: »

Fennwitty--Thank you for the information about the change in defaults. I've tried turning off the multithreaded rendering and it does seem not as bad. Even with that the game isn't as smooth and fast as before, so I'll try adjusting some of the other graphic settings.

NerfSeige--I am in the US so that's not my issue. I hope it gets better for all us soon! The game is a lot less fun to play now.

I hope so, lots of guildmates in copium right now including me. lol

UnseenCat

I'm in the US; my ping has typically been in the low 80's to 140 both when I lived on the East Coast in northern New England and now about 2 hours East of Chicago... Well, until the recent patch. My ping dropped to 140-200+ all the time, and then just tonight it started coming back into the low 100's and even into the 90's.

There's no reason for it to be like that -- unless there are Internet carrier issues between my location and the ZOS servers.

Oh, wait... Entire regions of the US had some major connectivity problems last night and today.

It's easy to blame ZOS, but I'm also tending to suspect there have been some Internet infrastructure issues lately that might be more likely causes.

GrahamJoyce

NerfSeige wrote: »

Are you outside of US? I talked with a bunch of guildmates that's outside of US like me and we're having a lot of lag (PC and console) even in overland. Started with 600-1k++ ping on the witches festival and still going on right now at 400++ ping.

For context most of the people have 150-300 ping before.

I've noticed this too. I live in Japan and the connection is almost always poor. I'm PC NA. My latency generally hovers around 180, which is manageable. But frequently it spikes to 400 or higher and it makes gameplay, particularly during group fights difficult.
I know that it isn't my computer because I have a brand new rig that was designed for high end gaming. Other games work just fine.
I'm convinced it's either a server issue or an internet connection issue since I am physically about as far from the server as I can be. (Except for our Australian friends)

Also before people ask...
(Sometimes people ask why I play on the NA server if I live in Asia and my response is 3 reasons.
1. I am from the US and my friends are on the NA server.
2. There is no Asian server.
3. Let's be honest, the EU server is even worse.

ZOS_Bill

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Xour

ZOS_BillE wrote: »

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

I live outside US and sometimes I have over 800ms of latency. I do not know how the ESO server structure is, but if I have to guess there are multiple shards.

It looks like on some shards the latency is extremely high, and in some others not. For instance, say I teleport to Glenumbra and have +800ms, then I teleport to Deshaan and have ~250ms (regular latency for me). Additionally, if I switch characters and say go to Glenumbra (where I had high latency with another character), I now may or may not have regular latency.

This latency increase is constant, meaning that it is not like suddenly I have a high latency spike and the goes back to normal. Unless I change the map or character, it does not go away. During these spikes, my Internet connection is stable at all times.

This is clearly not something that is within my control. I was suspecting that was my ISP routing, but after reading/hearing several reports of different people in here and other social media sites, I'm starting to think that this is a server-side issue.

NerfSeige

GrahamJoyce wrote: »

NerfSeige wrote: »

Are you outside of US? I talked with a bunch of guildmates that's outside of US like me and we're having a lot of lag (PC and console) even in overland. Started with 600-1k++ ping on the witches festival and still going on right now at 400++ ping.

For context most of the people have 150-300 ping before.

I've noticed this too. I live in Japan and the connection is almost always poor. I'm PC NA. My latency generally hovers around 180, which is manageable. But frequently it spikes to 400 or higher and it makes gameplay, particularly during group fights difficult.
I know that it isn't my computer because I have a brand new rig that was designed for high end gaming. Other games work just fine.
I'm convinced it's either a server issue or an internet connection issue since I am physically about as far from the server as I can be. (Except for our Australian friends)

Also before people ask...
(Sometimes people ask why I play on the NA server if I live in Asia and my response is 3 reasons.
1. I am from the US and my friends are on the NA server.
2. There is no Asian server.
3. Let's be honest, the EU server is even worse.

I feel like, they messed up something a few patches ago. It's worse (for me) when you group up with people.

Ex. Solo dungeon run vs with a group, BGs. Feels like the performance gets worse as more people gets added to your group cause duo dungeons/skyreach/brp are manageable.

etchedpixels

Xour wrote: »

This is clearly not something that is within my control. I was suspecting that was my ISP routing, but after reading/hearing several reports of different people in here and other social media sites, I'm starting to think that this is a server-side issue.

Anecdotally I've heard multiple reports in our guild from people with long latencies or slow connections that this update has made loading times and performance when a lot of players are present much much worse than before.

Xour

At the time of writing this, of all my characters, there are two that are experiencing a major latency/can't even login, and four that can login/experience regular latency.

It is clearly something not on my end.

ZOS_Bill

@Xour

We recommend opening a ticket with customer support so they can look into your latency issue further.