loading screen than i get booted

Krypteia1

hi all
I'm on the quest A Tale of Two Mothers.
I've just meet the queen went upstairs so I'm over looking the room as soon as i reach the arch i got booted to the Xbox home page.
I restart the game, it show the loading screen than i can see the game very faint behind this, than the game goes back to the home page .
No error codes just crashes.
Any ideas
Thank you

ZOS_Bill

Have you tried clearing the local save cache to help with this loading and crashing issue ?

To delete save data on the Xbox One

1. From the Xbox Home Menu, navigate to My games & apps.
2. Go to Games.
3. Highlight The Elder Scrolls Online tile and press the [Menu] button of the controller.
4. Select Manage Game. Highlight and select Save Data for the desired user.
5. Select Delete.