High ping after the update

Eclana

I (and apparently everyone in at least one of my guilds as well, though the one with all of us from Finland) is having much, much higher ping after the update than before on both PC EU and NA. The ping is at least twice as high as usual, and usually much higher and peaking high enough to occasionally kick me out of the server. Interacting with anything can be quite tedious.

I've personally tested the game without addons, without the multithreaded rendedring, flushing dns and restarting my router, but none of this has helped. Other than issues with ESO, my internet doesn't seem to have any issues, and even other online games have their usual ping.

FooWasHere

[PC][EU] Yes, same here, but 3--5 times higher than normal (50ms->200ms) and spiking worse. Restarted <all the things>, disabled addons, updated nvidia drivers. This is consistent on two accounts, over two computers. I changed characters and locations in game too, no change.

-Foo

edit: Sweden here

ZOS_Bill

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

personent

I have had the same issue (please see the threat a few below yours)...In contacting customer service, they are saying that it I am having "Hang-up" (AppHangB1 errors to be exact) on my end that are causing issues with the game. I hope that this is a solution. Just to say that Customer Service was very good about getting back to me on this, so do submit a ticket if you like. I just want ZoS to PLEASE take a look into this on their end as well, as my Ping was swinging from 50 to 999+ and back again.

Thank you to Billie for answering both of our threads. Your time is appreciated. Please do ask the folks who can look into this just to make sure everything is okay on your end, since I have seen comments that this seems to happen every time a major update and/or new DLC or expansion drops.