The Elder Scrolls Online

Maintenance for the week of November 3:
• NA megaservers for maintenance – November 3, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – November 3, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• ESO Store and Account System for maintenance – November 3, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/684716

I can't install the game

Leave a Reply
buzonnewsb16_ESO
buzonnewsb16_ESO
✭✭
Hi,

Yesterday, I launched the game as usual and the launcher tried install an update. After a few minutes I received an error:

Error 102 - DownloadError_InvalidMetafile.
Unable to find patch data for the current game version.

I ran the game consultant tool as the message suggested (a pretty form in German) and got a txt file.
Then I search this KB Article: https://help.elderscrollsonline.com/app/answers/detail/a_id/2768 and follow the steps. Nothing works.

Finally today I uninstalled the game, downloaded a new installer and proceeded to do a clean install. It didn't work either.

What should i do now?

Thanks.
Edited by ZOS_Bill on 7 October 2021 22:43
This discussion has been closed.