Intro Cinematic plays every time

cptqrk

Hey folks,

Not sure if this is a bug, or a setting I've managed to mess up, but for some reason since last patch, the into cinematic plays every time I boot up the game.

Yes Prophet, I know war is coming, but can we just not?

Any hints on how to turn this off? Or did I break something?

BellaDCopular

I'm having this issue with the current update, the blackwood/dereni tower intro plays.

BellaDCopular

BellaDCopular wrote: »

I'm having this issue with the current update, the blackwood/dereni tower intro plays.

this also happens only on my desktop, not my laptop installation of the game.

Sharalei

Same happening to me. Came here looking for an answer, at least know I'm not alone.

ctar99neb17_ESO

Same thing here, "A storm is comming!" yes i know, atleast the setting notecard skips the logo cinematic on startup...

EF321

Same for me, but I have some insights:

Root of problem: game can no longer write to UserSettings and AddonSettings files, if you are seeing intro all the time, it is because of this
Sub-problem: Setting name responsible for intro was changed -> can't save that new one to file -> you get intro all the time

Manual fix:
Add this line to your UserSettings.txt file in <user>\documents\eslder scrolls online\ folder:
SET OpeningCinematicSeen "1"

Edit: There is actually a fix/workaround for main problem already:
https://forums.elderscrollsonline.com/en/discussion/584563/cant-enable-or-disable-addons-or-game-settings-plus-more-fix-in-thread#latest

ZOS_Bill

We're currently tracking an issue where in-game settings are not saving for some players.

ctar99neb17_ESO

EF321 wrote: »

Same for me, but I have some insights:

Root of problem: game can no longer write to UserSettings and AddonSettings files, if you are seeing intro all the time, it is because of this
Sub-problem: Setting name responsible for intro was changed -> can't save that new one to file -> you get intro all the time

Manual fix:
Add this line to your UserSettings.txt file in <user>\documents\eslder scrolls online\ folder:
SET OpeningCinematicSeen "1"

Edit: There is actually a fix/workaround for main problem already:
https://forums.elderscrollsonline.com/en/discussion/584563/cant-enable-or-disable-addons-or-game-settings-plus-more-fix-in-thread#latest

It seems that as long as i turn off my AVG antivirus when turning off and on the game the settings are saved, i have attempted to add all sorts of exceptions and allowed program stuff to it but it doesnt work, atleast i have a temporary fix for now. (also heard Avast does the same)

Danny_Fluke

ctar99neb17_ESO wrote: »

EF321 wrote: »

Same for me, but I have some insights:

Root of problem: game can no longer write to UserSettings and AddonSettings files, if you are seeing intro all the time, it is because of this
Sub-problem: Setting name responsible for intro was changed -> can't save that new one to file -> you get intro all the time

Manual fix:
Add this line to your UserSettings.txt file in <user>\documents\eslder scrolls online\ folder:
SET OpeningCinematicSeen "1"

Edit: There is actually a fix/workaround for main problem already:
https://forums.elderscrollsonline.com/en/discussion/584563/cant-enable-or-disable-addons-or-game-settings-plus-more-fix-in-thread#latest

It seems that as long as i turn off my AVG antivirus when turning off and on the game the settings are saved, i have attempted to add all sorts of exceptions and allowed program stuff to it but it doesnt work, atleast i have a temporary fix for now. (also heard Avast does the same)

So I went to check my AVG, and apparently I have no exceptions for the folder with UserSettings.txt, and ESO is not on my allowed programs either. The only exceptions I have is for my Steam games folder where ESO is stored. Neither Steam nor ESO are running in admin either.

There's probably another reason why it doesn't save properly that's suddenly afflicting players (even on Steam there are complaints about it).