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Error 210 patch manifest error_download fail - SKY ISP issue?

grkkll
grkkll
✭✭✭✭
Logged in last night around 21:00 BST for about 1 hour. Tried this morning but get the failure above, tried to repair but get the same failure.
Tried same on laptop after full reboot of router but getting the same problem. Wasn't aware of any patch changes last night unless its an infrastructure issue with non ESO software
Edited by ZOS_Bill on 26 August 2021 18:07
  • Stumo1970
    Stumo1970
    ✭✭
    Yes I have the same issue. :neutral:
    Pidley
  • Stumo1970
    Stumo1970
    ✭✭
    Tried through VPN and it works... I am on SKY ISP
    Pidley
  • grkkll
    grkkll
    ✭✭✭✭
    Stumo1970 wrote: »
    Tried through VPN and it works... I am on SKY ISP

    interesting, I'm on SKY isp too
  • Old_Foggy
    Old_Foggy
    ✭✭✭✭
    Same problems here, I actually did a post at the same time as this one.

    I'm on the PC EU server:
    The game won't run from the launcher, error code 210, I have two accounts a regular one and steam, neither is working and the repair launcher isn't working either. I then tried to connect to my accounts on the web and that won't work either so I ran the windows diagnostics and according to that the problem isn't at my end. Is anyone else having connection issues right now ? I also did a trace route and that looks fine so I find it odd. According to the server status page the servers are up. All my other web links are working fine. Ticket sent in to support.
  • TaffyIX
    TaffyIX
    ✭✭✭
    Appears to be a problem with Sky in the UK.
    Best we can do is wait amigos...
    Breton Templar
    Daggerfall Covenant
    EU Megaserver
    I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.
  • Old_Foggy
    Old_Foggy
    ✭✭✭✭
    TaffyIX wrote: »
    Appears to be a problem with Sky in the UK.
    Best we can do is wait amigos...

    Ah I'm also with Sky and did test my broadband but I will give them a call and ask them to check. Odd though it's very rare to have a problem with Sky.
  • TaffyIX
    TaffyIX
    ✭✭✭
    Old_Foggy wrote: »
    TaffyIX wrote: »
    Appears to be a problem with Sky in the UK.
    Best we can do is wait amigos...

    Ah I'm also with Sky and did test my broadband but I will give them a call and ask them to check. Odd though it's very rare to have a problem with Sky.

    Indeed.
    I'm rather annoyed with myself, as I ran through various troubleshooting steps to no avail, and uninstalled the client out of desperation... and now cannot restart the actual download Haha!

    Please do update here when its resolved if possible to save me retrying every 5mins! :)
    Breton Templar
    Daggerfall Covenant
    EU Megaserver
    I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.
  • JingoJango046
    I have the same issue too. it worked once i activated my antivirus VPN. Also with sky broadband.
  • Chaos2088
    Chaos2088
    ✭✭✭✭✭
    ✭✭
    Same issue here as well......cries.

    giphy.gif?cid=ecf05e47bkyij4nyzjpwaxdbdv7ea9miwpqruv7r43jz9skk&rid=giphy.gif&ct=g
    @Chaos2088 PC EU Server | AD-PvP
  • mareeelb16_ESO
    mareeelb16_ESO
    ✭✭✭
    Also experiencing the same issue and I'm also with Sky broadband.

    I tried to bypass the launcher and run the game from the eso64.exe but that's failing to get retrieve announcements so obviously a connection issue.
  • grkkll
    grkkll
    ✭✭✭✭


    From my sky account web page:-

    Oh no, there seems to be a problem
    We're working on it... We are currently unable to continue and apologise for any inconvenience caused.
    Back to home
    Please call
    0333 7591 018

    Don't bother ringing, they are "aware of a problem" and wait time to speak to their team is over 1 hour!!

    Apparently affects online banking as well which is more of an issue if you need to use that

    I don't use VPN so will have a look at that. Any recommendations as to suitable providers?
  • Hurbster
    Hurbster
    ✭✭✭✭✭
    ✭✭
    So they raised the floor and lowered the ceiling. Except the ceiling has spikes in it now and the floor is also lava.
  • TaffyIX
    TaffyIX
    ✭✭✭
    Hurbster wrote: »

    It is definately a routing issue on their side(Sky UK), as articles on the Independent are not opening for me reliably(possibly DNS although have changed this as well to others and no joy).
    Well, at least they are "aware" of the issue, and the fact it is effecting certain commerce sites may work in our favour for a speedy resolution!

    We can but hope. :D
    Breton Templar
    Daggerfall Covenant
    EU Megaserver
    I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.
  • TaffyIX
    TaffyIX
    ✭✭✭
    It is back working.
    Breton Templar
    Daggerfall Covenant
    EU Megaserver
    I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.
  • Old_Foggy
    Old_Foggy
    ✭✭✭✭
    Although Sky broadband shield showed nothing was blocked I disabled it and now I'm good, game launched without a problem.

  • ZOS_Bill
    ZOS_Bill
    admin
    @grkkll

    Are you still getting Error 210 in the launcher?

    If so, there is troubleshooting below that may help.

    What do I do if I get Error 210 "PatchManifestError_DownloadFail" when trying to download The Elder Scrolls Online on Windows?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
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