Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Can't log in -- send the email

Tinolyn
Tinolyn
✭✭✭
Been sitting here 10 minutes and I can't log in because you seem to think the computer I'm playing on is different than an hour ago.

SEND THE EMAIL PLEASE.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Tinolyn

    Have you tried the following when requesting your access code?
    1. Add "noreply@mail.elderscrollsonline.com" to your email account's list of approved e-mail senders.
      • Check your spam or junk mail folders.
    2. If you are using Gmail with the Inbox categories feature, also check your Social folder.
    3. If you are using a firewall or anti-virus, temporarily disable them before requesting a new code.

    If you have not received your access code after trying the steps above, you should contact customer support to request an email address change by selecting "No Longer Have Access / Can't Remember Email on Account" in the Issue Type field on this form.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.