I have 4 emails that I cannot get too.

Boogers12

Hi,

When I open my mail window, I can see 4 emails that I cannot get too. I attached an image file. Thanks for your help.

wrote

Can you receive new mails? if not welcome to the club https://forums.elderscrollsonline.com/en/discussion/569321/phantom-mail-bug/p1

Boogers12

I can receive mails from trading and completing random dungeons. I would like to get to those 4 emails though. I think they have items that I can sell.

ZOS_Bill

We are aware of an issue with phantom mail which is being looked into. We are also investigating an issue where attachments are going missing with a UI error.