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Intermittent crash as soon as character logon
droz8881
✭
Hi.
The game client seem to crash about 3 times out of 5 after logging in from character screen. I always get the following error - the error has been automatically sent to Apple developer account I believe with the detailed error log.
Process: eso [4000]
Path: /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ZeniMax Online Studios Launcher [3996]
Responsible: ZeniMax Online Studios Launcher [3996]
User ID: 501
Date/Time: 2020-10-24 11:54:18.008 +1100
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Anonymous UUID: 539AA439-D529-6590-C5FD-7E6B34C34551
Sleep/Wake UUID: E6EA059C-BB9A-4E4D-8E62-01E433DACC33
Time Awake Since Boot: 570000 seconds
Time Since Wake: 3200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4000]
The game client seem to crash about 3 times out of 5 after logging in from character screen. I always get the following error - the error has been automatically sent to Apple developer account I believe with the detailed error log.
Process: eso [4000]
Path: /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ZeniMax Online Studios Launcher [3996]
Responsible: ZeniMax Online Studios Launcher [3996]
User ID: 501
Date/Time: 2020-10-24 11:54:18.008 +1100
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Anonymous UUID: 539AA439-D529-6590-C5FD-7E6B34C34551
Sleep/Wake UUID: E6EA059C-BB9A-4E4D-8E62-01E433DACC33
Time Awake Since Boot: 570000 seconds
Time Since Wake: 3200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4000]
2
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ZOS_AdrikothadminHey there @droz8881
Please see this article for troubleshooting regarding a "EXC_BAD_ACCESS (SIGSEGV)" error. For additional steps, please go here.The Elder Scrolls Online - ZeniMax Online Studios
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Atlan_daGonozal✭✭✭Same here. Let's see what the article says.
First one: I already installed the game and it worked fine until two days ago.
Second one: Also doesn't apply as the game worked fine two days ago.
Conclusion: Typical useless first response.Edited by Atlan_daGonozal on 25 October 2020 20:470 -
droz8881✭Hi @ZOS_Adrikoth I've tried the steps. After turning vertical sync on, I feel the game is crashing much less - maybe only once or twice a day the game client froze.
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