Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Black screen after launching the game

NikoNi7
NikoNi7
✭✭
Hello everyone. I am opening this thread in order to check with the rest of community if someone is having this particular issue as well. I chose not to submit a support ticket yet, until I make sure that there aren't any alternative ways of solving this problem. This problem is quite peculiar and I think that no one encountered it yet, but if I am wrong I apologize because I personally didn't find a similar discussion before.
This issue started only a few days ago, approximately when the Lost Treasures event started. When I launch the game from launcher, I am met with blank black screen. I hear the intro music playing in the background but the introductory credits never roll and it is just stuck like that. Several times it happened that I could get past this black screen and log into the game normally but this blank black screen is starting to happen more and more often.
This discussion has been closed.