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• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Solved: boot to login on character load issue
furiouslog
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I had this problem for weeks, and ZOS was unable to provide any help other than the usual "disable addons, open ports" feedback.
I had one character that was booting to login screen on load. All of the others were fine. When I disabled out of date addons, it could load. Among the out of date addons were a number of libraries and functions that performed map pings, pin locations, etc. On this particular toon, I was storing my crafting surveys. There is no way to actually log messages back and forth to the server, so I do not know this for certain, but I suspect that the large number of stored surveys were causing my addons to send messages to the server to identify survey locations in order to place pins on the map, and this was causing that particular toon to get booted for message flooding (ZOS, it would be great to have the ability to log this sort of thing). I thought that stuff happened client side, but who knows what goes on with all of those dependencies - LibChatMessage appeared to be at the root of it, but I don't really know if that was the issue or not. I used LibDebugLogger to see if there were any errors, and it showed nothing that would give me a clue as to what was going on, because all addons were functioning properly and as intended - it only reports a UI reload, it won't tell you that you got booted from the server or why. Not a criticism of that addon - just saying that it won't help with identifying some disconnect issues.
Anyway, I moved all of the surveys into my bank, re-enabled all addons, and then logged back in (a few times to make sure), and I did not get booted. Actually, I also got booted to login when I was moving the surveys to the bank, I presume again for server message flooding, and again, there is no way to be sure that I am aware of.
This took hours to figure out, turning individual addons on and off, before I sorted it out. If any of you have been dealing with crashing to login on a particular toon, that is one possible culprit. Just posting this finding in the event anyone else can benefit from it.
TLDR: If you have an addon that is using items in your inventory to parse map pins, that could be causing you to disconnect on login.
I had one character that was booting to login screen on load. All of the others were fine. When I disabled out of date addons, it could load. Among the out of date addons were a number of libraries and functions that performed map pings, pin locations, etc. On this particular toon, I was storing my crafting surveys. There is no way to actually log messages back and forth to the server, so I do not know this for certain, but I suspect that the large number of stored surveys were causing my addons to send messages to the server to identify survey locations in order to place pins on the map, and this was causing that particular toon to get booted for message flooding (ZOS, it would be great to have the ability to log this sort of thing). I thought that stuff happened client side, but who knows what goes on with all of those dependencies - LibChatMessage appeared to be at the root of it, but I don't really know if that was the issue or not. I used LibDebugLogger to see if there were any errors, and it showed nothing that would give me a clue as to what was going on, because all addons were functioning properly and as intended - it only reports a UI reload, it won't tell you that you got booted from the server or why. Not a criticism of that addon - just saying that it won't help with identifying some disconnect issues.
Anyway, I moved all of the surveys into my bank, re-enabled all addons, and then logged back in (a few times to make sure), and I did not get booted. Actually, I also got booted to login when I was moving the surveys to the bank, I presume again for server message flooding, and again, there is no way to be sure that I am aware of.
This took hours to figure out, turning individual addons on and off, before I sorted it out. If any of you have been dealing with crashing to login on a particular toon, that is one possible culprit. Just posting this finding in the event anyone else can benefit from it.
TLDR: If you have an addon that is using items in your inventory to parse map pins, that could be causing you to disconnect on login.
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