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Stuck in combat

amigos88
amigos88
Soul Shriven
Hi,
For 11 days I can't continue playing TESO.
Got stuck in Coldharbour location.
After I enter game, the combat starts, but I can't perform any actions (i can't attack or move, also I didn't receive any damage.
Only thing I can do is exit game, nothing else works.
I have created 2 tickets, but both of them were automatically closed with no actions performed.
Tickets:
200830-002474
200831-008098

Hope someone from support can help me.
Thank you.
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