Maintenance for the week of December 2:
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
How long I have wait for answer?
ironplaf
Soul Shriven
Question Reference # 200806-006581
Date Created: 08/06/2020 05:41 PM
Date Last Updated: 08/13/2020 05:56 AM
Status: Customer Response Required
The Elder Scrolls Online Team response on 08/13/2020 05:56 AM
Greetings!
Thank you for contacting The Elder Scrolls Online Team.
I am escalating your ticket to a specialized team to ensure you receive the best possible resolution of your issue. Thank you for your patience while they review your request, they should be reaching out to you shortly.
If you have any further questions or information regarding this issue, please respond directly to this ticket to ensure the proper team is able to see your response.
Thank you for your continued interest and support!
Warm Regards,
Kimberly
Till now I dont have any answer, I sent few more e-mails but dont get any answer.
Its ONE MONTH
Date Created: 08/06/2020 05:41 PM
Date Last Updated: 08/13/2020 05:56 AM
Status: Customer Response Required
The Elder Scrolls Online Team response on 08/13/2020 05:56 AM
Greetings!
Thank you for contacting The Elder Scrolls Online Team.
I am escalating your ticket to a specialized team to ensure you receive the best possible resolution of your issue. Thank you for your patience while they review your request, they should be reaching out to you shortly.
If you have any further questions or information regarding this issue, please respond directly to this ticket to ensure the proper team is able to see your response.
Thank you for your continued interest and support!
Warm Regards,
Kimberly
Till now I dont have any answer, I sent few more e-mails but dont get any answer.
Its ONE MONTH
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VaranisArano✭✭✭✭✭
✭✭✭✭✭Updating your ticket or creating duplicates resets your place in the support queue.0 -
ZOS_AdrikothadminGreetings @ironplaf
It seems that we responded to your other ticket regarding this issue, #200812-006484, a few days ago. Please check your inbox for our latest reply and respond to that email if you require further assistance. Thank you for your patience as we worked to process your inquiry.The Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
OldManJim✭✭✭✭✭The most you’ll get here is a “your ticket is in the correct place” response.
And replying to your own ticket puts it at the bottom of the queue.
Their customer service is beyond a joke.PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!0 -
ironplafSoul ShrivenZOS_Adrikoth wrote: »Greetings @ironplaf
It seems that we responded to your other ticket regarding this issue, #200812-006484, a few days ago. Please check your inbox for our latest reply and respond to that email if you require further assistance. Thank you for your patience as we worked to process your inquiry.
I am sure I dont get any answer from suport. Please check if you sent it to rorrect email : dam.....@ca......pl
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VaranisArano✭✭✭✭✭
✭✭✭✭✭ZOS_Adrikoth wrote: »Greetings @ironplaf
It seems that we responded to your other ticket regarding this issue, #200812-006484, a few days ago. Please check your inbox for our latest reply and respond to that email if you require further assistance. Thank you for your patience as we worked to process your inquiry.
I am sure I dont get any answer from suport. Please check if you sent it to rorrect email : dam.....@ca......pl
For your own security, you might want to PM that, rather than putting your email on a public forum.0 -
ironplafSoul ShrivenVaranisArano wrote: »ZOS_Adrikoth wrote: »Greetings @ironplaf
It seems that we responded to your other ticket regarding this issue, #200812-006484, a few days ago. Please check your inbox for our latest reply and respond to that email if you require further assistance. Thank you for your patience as we worked to process your inquiry.
I am sure I dont get any answer from suport. Please check if you sent it to rorrect email : dam.....@ca......pl
For your own security, you might want to PM that, rather than putting your email on a public forum.
Thx for advice0