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Game crash after char selector screen

PekkaPe
PekkaPe
✭✭
After the latest patch, the game seems to crash after I selected a char or when it is logging in. It happens at my both computer that I use for ESO. Sometimes it crash when I just selct another char. If it just did happend sometimes, no big deal but it happens every 2nd or 3rd time I choose another char to play
  • ZOS_Bill
    ZOS_Bill
    admin
    @PekkaPe

    Is this crashing happening for just one character or all characters?

    Are you able to start a new character without crashing?

    There are some basic crash troubleshooting steps to try that may help with these crashes. In particular you should try removing any add-ons you have loaded.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • PekkaPe
    PekkaPe
    ✭✭
    It happens with random characters and it started to happen after last patch on both my computers. The client just dies direct after I choosens a char and tries to launch it. Yesterday it did happen twice.
  • ZOS_Bill
    ZOS_Bill
    admin
    @PekkaPe

    Have you tried the suggested troubleshooting posted above?

    If you have and these crashes when selecting characters continue, please go ahead and start a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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