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Booted from server- & account suspended
Hi there, I am writing on behalf of a guildie who could not login since last thursday.
He was in a trial run and suddenly was booted out from server with error 307. He had tried this solution https://help.elderscrollsonline.com/app/answers/detail/a_id/9324/
He also had submitted support ticket , this is the support ticket number: #200627-008062
It's been frustrating that he cannot play for almost a week and his account for forum or website has been suspended as well.
For your attention please. Thank you
@ZOS_BillE
He was in a trial run and suddenly was booted out from server with error 307. He had tried this solution https://help.elderscrollsonline.com/app/answers/detail/a_id/9324/
He also had submitted support ticket , this is the support ticket number: #200627-008062
It's been frustrating that he cannot play for almost a week and his account for forum or website has been suspended as well.
For your attention please. Thank you
@ZOS_BillE
Guild Leader of TRON-Australian & Southeast Asia Guild
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idk✭✭✭✭✭
✭✭✭✭✭First, I would suggest editing out the user name.
@ZOS_BillE can check to see if the ticket is in the correct queue and may be able to help or at least help communicate to your friend what happened and is happening.
Good luck to them.0 -
ZOS_Chiroptera✭✭✭Hi @Lusty_Breton_Maid, your friend's ticket is in the correct queue and a support agent will reach out soon.
Please keep in mind that we are experiencing high contact volumes and, as a result, wait times will be longer.
Thank you for understanding.The Elder Scrolls Online - ZeniMax Online Studios
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griczkaSoul ShrivenYou have been banned for doing something nasty, remember they can detect "cheat engine" or someone reported you boting. And that's alwasy a friend in need - classic
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Has anyone attend this ticket yet? I need this guild mate as healer in trial and it sucks that he can't even login for almost 2 weeks now. We had to constantly finding fillsGuild Leader of TRON-Australian & Southeast Asia Guild0
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ZOS_Billadmin@Lusty_Breton_Maid
Your friends ticket #200627-008062 was closed and is now being handled under a different ticket number.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Why was it closed at the first place? He's been waiting for more than 2 weeks nowGuild Leader of TRON-Australian & Southeast Asia Guild0
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ZOS_Billadmin@Lusty_Breton_Maid
The ticket 200627-008062 was closed since it was a duplicate and their other ticket was submitted first.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Thoragaal✭✭✭✭✭It's been more than 3 weeks and this still hasn't been resolved? Wow!
The road to hell is paved with good intentions.
"I've always wanted to kick a duck up the arse" -Karl Pilkington, on the question what he'd do if it was the last day on earth.0 -
ZOS_Billadmin@Lusty_Breton_Maid
Your friend in the guild was sent a message by support on the 10th regarding their account.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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