Stucked on infinite "Requesting character load screen"

Amenthes

Hello,
Me and many guildmates are stucked on "Requesting character load screen" since the servers is up. Restarting the game seems to not help.

Katheriah

Welcome to the club

markdeloma

I'm in the same boat. Any solution?

Ravensilver

Same here. PC/EU

Belb

Same here - EU server.

Elche0r

join the club

Sheen

Each patch it's the same problem.
Game need more servers, not only for patch day but also for prime time.
But they just don't care and because of this I will never ever buy eso+.

Don't expect to login before hours.

Nerejde

Same here - EU server.

ZOS_Bill

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Shayasanya

Yep, also stuck on the character loading screen. Eu Server as well.

Drackenfels

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Already done. Still can't get past character loading screen.

Belb

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Tried disabling all add-ons. Did dot help.
My AV and FW rules have not changed since yesterday - and I could play then.

Amenthes

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Just tried, didn't help.

Pedrong

Same here PC/EU

gepe87

Same here PC EU

markdeloma

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

I"ve just tried to do this. Clean start. Sorry, but it doesn't help. Still there is infinite loading after selecting character.

Nerejde

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Tried disabling all add-ons. Did dot help.

Pedrong

after 15 minutes of loading carecter kiked me to main menu
after that told me i have conexion issues witch is not right im still online talking to my guildies and doing other stuff..so
i tryed again then told me i was logged in....hummmmmm What???
i disconect evrything get back up again...annnddddddd loading carecter again..OMG !!!!

Sheen

Sorry to say but your knows the problem is server side, the bottleneck is huge, no need to mess up on client side with addons / antivirus.

Pedrong

got kikked again...jesus...

FoxMichele

same for me too and this is my second Greymoor copy because my Physical Collector’s Edition didn't arrive in time (not even shipped yet)

PS: my wife (same connection and similar addons) is in game from the server's restart

Tai-Chi

My main account is on PC, EU - where I am stuck in an infinite character loading screen. I can get get into the live game on PC, NA, without any problems. I logged in on the EU account without any problems just after the initial patch went live, so I doubt the fault with any of my add-ons.

Godspeed25

same here lol

daim

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

Thanks for reminding me to enable out-of-date addons ..not that it helps either at the moment. Lucky me that I didn't go ESO+ as I was thinking of doing so yesterday.

curtis337

i just got strait on on the NA server??

Bergzorn

ZOS_BillE wrote: »

We are looking into reports of players on PC-EU running into infinite loading screens. If you've not done so, you can try removing add-ons and checking that your anti-virus exceptions for ESO are up to date.

I made it in with all my old addons enabled. It was right after the server went up, and took a couple of minutes to load. I guess the strain on the login server is much higher now...

Delpi

OSX/Mac can't enter too. It's server problem.

markdeloma

I beg you to solve the problem faster!
It seems I have left my little vvardvark , as well as an adult guar, without food. Perhaps Guar will have dinner today but young vvardvark...

TaoSan

Guys, u need just wait some and soon it will be work. Do not panic plz. Here too much players want to connect and becouse of this u can not enter the game. Just wait

Qbiken

Having the same issues here. PC/EU

KaGaOri

Is there anyone who managed to get in PC/EU after the second downtime? It's been over an hour, two kicks to load screen and the character still won't load.