Maintenance for the week of September 22:
• NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)
• NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)
72 Hours to process a payment and receive coins?
I am just newly returning to ESO. I am loving the game the support staff have been great. I registered and paid for ESO Plus on April 17th but things didn’t take effect till April 21st, I actually got ESO Plus with the free week special on Monday a day before my crowns. There were some other billing issues that the ESO team is working out for my account so I am not sure if it is just something strange with my account or if this is something everyone else experiences.
On Friday May 8th in the a afternoon I registered for the 12 month ESO membership I figured I would use the Crowns over the week end. So after 4 hours of it not showing up and only a pending $1 transaction on my CC, I opened a ticket through text response I was told that my payment had gone through but it takes 72 hours to process. That seems like a long time for an online purchase to me, my CIO would be finding a replacement for me if my company’s store took 72 hours to process.
So my question to the community at large is does it take 72 hours for you or am I just a strange outlier?
On Friday May 8th in the a afternoon I registered for the 12 month ESO membership I figured I would use the Crowns over the week end. So after 4 hours of it not showing up and only a pending $1 transaction on my CC, I opened a ticket through text response I was told that my payment had gone through but it takes 72 hours to process. That seems like a long time for an online purchase to me, my CIO would be finding a replacement for me if my company’s store took 72 hours to process.
So my question to the community at large is does it take 72 hours for you or am I just a strange outlier?
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Post your Support ticket number in the General Help forums, @Llewelyns, when you get a chance.0 -
SnowFeather✭✭Did you pay using paypal? Assuming you did, If you chose a payment from your bank account, yea that can take several buisness days as your paying with a echeck. For a instant payment, you'll need to use a card attached to the paypal account.0