ESO+ outage for many players

spoqster

Any news on the ESO+ outage?

Issue persisting on XBox EU for me.

GenjiraX

I just got a response to my ticket telling me to cancel my subscription and buy a new one. I still have a month left to run.

spoqster

@GenjiraX did you contact ZOS or Microsoft support?

doomette

Hmm this happened to me last night (XBox NA) and restarting my console seemed to fix it. I hope there isn’t another issue today.

GenjiraX

spoqster wrote: »

@GenjiraX did you contact ZOS or Microsoft support?

Hi @spoqster. I opened a ticket at about 9:30am GMT. They have now acknowledged that there is a problem so hopefully it will be fixed as soon as they're able.

Tandor

Already acknowledged and being investigated with Microsoft, as per Dev Tracker.

markulrich1966

still broken for me, even after 12 hours offline.

Initially it worked neither on EU nor on NA.

Now it works on EU but not on NA. - Update: EU also no ESO+ again after I looged back in

Slots full, even hard to do daily writs.

Metal10957

doomette wrote: »

Hmm this happened to me last night (XBox NA) and restarting my console seemed to fix it. I hope there isn’t another issue today.

Same here

GenjiraX

markulrich1966 wrote: »

Slots full, even hard to do daily writs.

I'm just about managing, keeping hold of the rewards and not opening them. I think it's the only thing I can do.

oXI_Viper_IXo

Broken here as well. ZOS never fails to impress with their ability to break things.

Mindcr0w

This has happened to me multiple times including today.

A hard reset of my console & router thus far has a 100% success rate for fixing it.

Nestor

Mindcr0w wrote: »

This has happened to me multiple times including today.

A hard reset of my console & router thus far has a 100% success rate for fixing it.

The Console Reboot was all you probably needed. Glad you got it sorted.

SkoomaPie

For some reason mine keeps flicking on and off. Very strange indeed

akdave0

Hard reset worked for me.

Nanfoodle

This xbox only?

mairwen85

Same for me paid on 05/03. says I need to renew. Hard reset resolve it.

Edit: nope it's gone again.

Metal10957

I hardbooted xbox last night and it worked today I had to hard boot twice for it to work.

akdave0

Nanfoodle wrote: »

This xbox only?

I am on xbone

RaveRaveRaveRave

REALLY annoying. They had no problem taking my money for ESO plus a couple days ago though.

Inventory is a real problem for me. I'm spoiled by ESO plus. I cannot play (or at least pick anything up) without it. I'm tired of hard reseting, clearing MAC addresses, ripping cords out, and resetting routers/modems over and over hoping it will be the time it actually works.

Mr_Walker

Hard reset didn't fix it for me. Jesus Christ, how many ways can this game be broken?

akdave0

No I’m experiencing total cancer. Won’t even let me renew eso plus because the store won’t load

doomette

doomette wrote: »

Hmm this happened to me last night (XBox NA) and restarting my console seemed to fix it. I hope there isn’t another issue today.

The fix didn’t stick 😐

Mindcr0w

The Console Reboot was all you probably needed. Glad you got it sorted.

I find just restarting the console to be hit or miss. Restarting both has, thus far, always worked.

Shrug

doomette

NYAAAAAAAAH
The game froze (first time in overland since the update) and when I restarted, it’s gone again (after another Xbox soft reset).
Edit: and it’s not back after resetting and I was in the middle of S. Elsweyr quests. Screw it, I’m done for tonight before I throw my controller. Killing it.

Metal10957

3 hardboots and nothing tonight.

doomette

Metal10957 wrote: »

3 hardboots and nothing tonight.

I admit, I tried one more time after saying I was done trying, so same.
Time to catch up on The Expanse.

Shoegarshack

Yes same problem for me today. So incredibly frustrating that all of the DLC content is not available. Did multiple hard resets and nothing is working. TYPICAL!

GenjiraX

I took @Mindcr0w’s advice and restarted my router as well as my console. Umpteen console restarts yesterday did nothing. It’s holding up so far.

Of course, they might’ve just fixed it overnight (UK).

Grimm_Cortex

Yesterday soft reset worked, today's same issue my ESO plus wasn't activated despite the fact in the XBOX market and everywhere else it's activated.

I read something about the support asking to renew the subscription, no way for me to take another expense for this game, my subscription run until June .. So I asked that to work for everyone ! No less than that.

I'm disappointed !

Norgh

Xbox one here I deleted saved saved data from console and this got me back in with ESO+ , When restarts themselves failed to help.

mairwen85

Why has no one from zos acknowledged this yet?