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• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Can't get in/stay in game
Zahktar
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I logged in and headed to Cyrodil tonight, wasn't having too many problems at first. It started to get laggy, so I figured I'd leave Cyrodil and quest or do some dungeons.
When I clicked the transits shrine, my game went black screen and I got the "unable to connect to server" message.
Tried to log in again, couldn't. Restarted the game, got to character select and then it disconnected again. Hard restarted my xbox and it let me log in, but I couldn't interact with anything. Couldn't use wayshrines or doors, couldn't talk to people, and after about a minute it froze out and gave me the "couldnt connect to server" message again.
I've tried pretty much everything I could think of.. my internet is working fine for other games, so it's not that.
I can get in the game, and once even got it to let me interact, but it just freezes out again after a minute or two tops.
Is Xbox NA having general server issues, or am I potentially missing something on my end?
When I clicked the transits shrine, my game went black screen and I got the "unable to connect to server" message.
Tried to log in again, couldn't. Restarted the game, got to character select and then it disconnected again. Hard restarted my xbox and it let me log in, but I couldn't interact with anything. Couldn't use wayshrines or doors, couldn't talk to people, and after about a minute it froze out and gave me the "couldnt connect to server" message again.
I've tried pretty much everything I could think of.. my internet is working fine for other games, so it's not that.
I can get in the game, and once even got it to let me interact, but it just freezes out again after a minute or two tops.
Is Xbox NA having general server issues, or am I potentially missing something on my end?
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ZOS_Billadmin@Zahktar
As you've already gone through various troubleshooting steps to resolve this issue, please go ahead and start a support ticket for further help.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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CrisXD✭✭✭You’re not the only one to have this issue, the PS4 EU server has the same problem for the past 2 weeks or so. Apparently it was related to the PS network which was resolved however, I know people that are still having trouble connecting to the server or even staying on the game.PS4 EU
Tamriel Dance Masters:
AD - Altmer MagSorc, Altmer Magplar, Redguard StamBlade(PVP)
EP - Nord Tank, Altmer MagSorc(PVP), Dunmer MagBlade(PVP)
DC - Redguard StamWarden, Breton MagDK
GM - The Taverneers PS4 EU
Feeling Fresh Traders PS4 EU0