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ZOS: I only received two crown crates for the recent event

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ANGEL_BtVS
ANGEL_BtVS
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I logged on every day during the event, yet I only received two crown crates. Can you please look into giving me my third crate? I have friends I play with that can back me up, although I suspect there must be a way for you to simply look in your records.

Please advise. Thank you.
  • VaranisArano
    VaranisArano
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    Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.
  • ANGEL_BtVS
    ANGEL_BtVS
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    VaranisArano wrote: »
    Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.

    I ran dungeons every day during the event with the same group and they all got three crates. I know for a fact I played Friday after work. I'm on the east coast, so was my cut off 8pm?
  • VaranisArano
    VaranisArano
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    ANGEL_BtVS wrote: »
    VaranisArano wrote: »
    Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.

    I ran dungeons every day during the event with the same group and they all got three crates. I know for a fact I played Friday after work. I'm on the east coast, so was my cut off 8pm?

    I can't check the times right now because the website is undergoing maintenance, but this should be the article for the crate giveaway: https://www.elderscrollsonline.com/en-us/news/post/26329

    But according to some of the comments on the official thread, 8:00pm should have been the cut-off time, and daylight savings time shouldn't have messed with your time: https://forums.elderscrollsonline.com/en/discussion/399499/official-discussion-thread-for-introducing-the-scalecaller-crown-crates-giveaway-weekend
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