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Characters deleted - Several support tickets, No Help
Brantleyx
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Recently put in a support ticket about a situation that occurred about two of my characters being deleted and nobody has responded yet to it. Its been over a week now, Can I please get some type of help?
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idk✭✭✭✭✭
✭✭✭✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.1 -
Brantleyx✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.
Appreciate it, But it wasnt an accident. My account was compromised and before I could get the account frozen via Microsoft the damage was slightly dealt.Edited by Brantleyx on 6 February 2018 20:290 -
idk✭✭✭✭✭
✭✭✭✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.
Appreciate it, But it wasnt an accident. My account was compromised and before I could get the account frozen via Microsoft the damage was slightly dealt.
And that would be a really great point to make so whoever sees this understands the situation.
Also, change password for ESO and your email and make sure they are different passwords.0 -
HidesFromSun✭✭✭That's horrible, sorry to hear that's happened to you
Have customer support messaged you yet? 0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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