German anouncment and an no valid connection error after update horns of the reach.

sylvanarose

Hi everybody
I have an good working internet connection,
My language settings are in dutch and eso always dispayed to me in english, now the anouncement screen on european server is in german and it is mentions that it is the north american server, and when i try to log in it just says loading for some time and then gives an english error saying can't connect to game server. Please make sure you have a valid internet connection.

I rebooted my xbox and my internet modem twice. And i checked my conection and thats working fine. It's an open network and its wired to my xbox.

Can someone please help me? I really want to check out the new DLC sooo bad

ZOS_JessicaFolsom

Hi @sylvanarose! We're fixing the German language announcement (it may already be fixed.) The error you're receiving sounds like it's something else. Could you please submit a Support ticket so we can troubleshoot with you?

Go here: https://help.elderscrollsonline.com/ And make sure you log into your account to submit a Support ticket.

sylvanarose

I think i did it right and made a support ticket with email answer