ZOS_GinaBruno wrote: »If you think you may run into an issue and won't be able to apply the code within the two day grace period, please contact Support as soon as you can with the details.Two questions:
From the article it sounded rather like you'd just be cut off from Morrowind's new areas and the battlegrounds after June 8 until you entered the code. I'm curious if this then means you'd be locked out of any warden characters created as well. @ZOS_GinaBruno ?
Gina, we have already contacted customer support with the details and they told us effectively "too bad, so sad" you will not be able to access Morrowind after June 8th unless you put in the physical code (even though we can show a shipment arrival date around the 20th). My husbands ticket number and the customer service response are below. They also told us to come to the forums if we needed to say anything else. To put it mildly, we are not happy. To think that we must be cut off from Morrowwind play from June 8th until his shipment arrives overseas on June 20th or so is upsetting. We are BIG fans of this game and want to play it!
Right now it seems to us like the only option is to cancel the physical collectors edition and order the Digital edition. This is also unhappy making.
You have said here in your response that we should contact customer support with the details. We've already done that. Here is the ticket number. Has something changed? Here is the ticket support # and the answer we got. #170512-002855
"Since you have been approved for early access, you will receive early access until the 8th of June, you will then lose access to Morrowind (and it's related content) until you can enter in your physical copy code. Once you have received your copy and redeemed your code you will then be able to access Morrowiwnd again, unfortunately due to your long shipping time this will be unavoidable . You will not be blocked from ESO, only Morrowind until you are able to apply your Morrowind Code .
Hopefully the week or so you don't have Morrowiwnd access will go by quickly!"
Help?
MaximusDargus wrote: »@ZOS_GinaBruno
When is the NDA being lifted?
The moment live server goes down for maintenance?
The moment live server is back online?
There will be separate notification/announcement declaring end of NDA?
MaximusDargus wrote: »@ZOS_GinaBruno
When is the NDA being lifted?
The moment live server goes down for maintenance?
The moment live server is back online?
There will be separate notification/announcement declaring end of NDA?
I'd say that a good rule of thumb is that the moment you get in the game you're free to say what you want until then keep checking for NDA drop
@MaximusDargus The simple answer is that Live is not under NDA anyway. Because of that, it's probably irrelevant when the NDA is lifted on the PTS. Consider that many things that occurred on PTS under the NDA remain under NDA indefinitely, and you will never be allowed to talk about "what it was like on PTS".MaximusDargus wrote: »ZOS_GinaBruno
When is the NDA being lifted?
The moment live server goes down for maintenance?
The moment live server is back online?
There will be separate notification/announcement declaring end of NDA?
MaximusDargus wrote: »@ZOS_GinaBruno
When is the NDA being lifted?
The moment live server goes down for maintenance?
The moment live server is back online?
There will be separate notification/announcement declaring end of NDA?
Decon98b16_ESO wrote: »Early "ACCESS"
Not early playability being said
I have been in other mmos that have used that wording. Since the early access players are game testers do not be surprised that you end up with starting a playable character 2 days prior to release.
perogwin_ESO wrote: »Any word on discount respecs yet?
ZOS_GinaBruno wrote: »perogwin_ESO wrote: »Any word on discount respecs yet?
Yes, we are planning to have cheap respecs.
ZOS_GinaBruno wrote: »perogwin_ESO wrote: »Any word on discount respecs yet?
Yes, we are planning to have cheap respecs.
BenevolentBowd wrote: »Per recent ESO live, there will also be an automatic reset of Champion Points. Will this occur for the players getting early access?
ZOS_GinaBruno wrote: »If you think you may run into an issue and won't be able to apply the code within the two day grace period, please contact Support as soon as you can with the details.
ZOS_GinaBruno wrote: »perogwin_ESO wrote: »Any word on discount respecs yet?
Yes, we are planning to have cheap respecs.
ZOS_GinaBruno wrote: »
There was talk that they might be starting maintenance Sunday evening. If they do, they're more likely to be ready for Monday morning, I guess.RDMyers65b14_ESO wrote: »I hate to be one to disagree with a community manager, but I think that you are being too optimistic about the time. I have yet to see a major patch going live before noon EDT. There is almost always a technical glitch. Still looking forward to seeing the game with Morrowind.ZOS_GinaBruno wrote: »
There was talk that they might be starting maintenance Sunday evening. If they do, they're more likely to be ready for Monday morning, I guess.RDMyers65b14_ESO wrote: »I hate to be one to disagree with a community manager, but I think that you are being too optimistic about the time. I have yet to see a major patch going live before noon EDT. There is almost always a technical glitch. Still looking forward to seeing the game with Morrowind.ZOS_GinaBruno wrote: »
In my account it still says 'Purchase will grant access to all game content, including the base game, on June 6th 2017.'
I assume this has just not been changed to reflect the fact early access is now being offered?
It will be sometime in the morning, likely before 10am EDT.Any idea on what time the server will be patch and we can officially start playing?
JasonSilverSpring wrote: »
JasonSilverSpring wrote: »
JasonSilverSpring wrote: »
I bought the upgrade, as I've owned ESO since beta. I also get this message "Purchase will grant access to all game content, including the base game, on June 6th 2017.". It makes me worried, because I need that early access.
Could ZOS please confirm that we will get the early access?
ZOS says:
"Early Access is automatically available for players who purchase the Digital Upgrade or Digital Collector's Edition Upgrade versions of ESO: Morrowind for PC/Mac any time prior to launch. If you purchased the Physical Collector's Edition for PC, read on to see how you can join the Early Access event."
I sure hope this is right.