Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
ELDER SCROLLS SUPPORT IS THE WORST
soccerfan2309
Soul Shriven
Why even create the game if you don't even respond to your emails with a real person instead of a robot?
My reference number is 170306-003031
I've been trying to get this issue resolved but all I get is an automated response
Is there a real person who I can talk to?
My reference number is 170306-003031
I've been trying to get this issue resolved but all I get is an automated response
Is there a real person who I can talk to?
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Balibe✭✭✭✭Support has always been great for me. I have submitted several tickets on guild deposits not depositing into bank properly and lost items for various issues. They always resolved my issue after the automated response .....
There is always an automated response for the first reply, support is not 24/7. What ever the issue is, respond to the same ticket/email instead of starting a new one .....
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I had issues registering a forum account. The support site isn't / wasn't working, since I couldn't login, thus I couldn't submit a ticket. I emailed the Bethsoft email, and got the automated response, but after replying back with my frustration at lack of engagement (I had also engaged ZOS on Twitter), they took care of my issue. My only complaint is that ZOS never formally replied to my complaints and concerns, but they did address the actual issue, so give them time to reply to you ticket.Edited by Imperatoris on 12 March 2017 21:350