ESO Crashing on launch [PC/NA]

0jtpk0

Since the Homestead patch went live, ESO has been inaccessible to me as it goes to a black screen and crashes upon hitting play. I've submitted a ticket with ZOS, but none of the fixes the support team suggested worked and they suggested I turn to the community instead.

Any help or advice would be appreciated, sorry if there is a commonly known fix or I don't respond immediately. Thanks all!

Crash report detals:

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.2.7.7.1414235
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2017-02-23T23:33:32.332Z
client.timestamp = 2017-02-23T23:33:34.250Z -frme 0-
computer.name = JOE-PC
computer.user = Joe
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = D :/The Elder Scrolls Online/depot/
data.syncm = databuild
data.version = 4000.win.1414296.live.1414235
exe.buildnum = 1414235
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 21.21.13.7866
gfx.deviceid = 4576.1359353176.161
gfx.driver = NVIDIA GeForce GTX 770M
gfx.vendorid = 4318
mem.system_physical = 16303
os.osbits = 64
os.platform = windows
os.version = 6.1.7600.Service Pack 1
ptime = 2014
reportfield.ver = 3
version.major = 2
version.patch = 7
version.subpatch = 7

Rckyrccn381_ESO

Any luck? I'm having the same issue. I've tried uninstalling and reinstalling and that didnt help at all

Trinity_Is_My_Name

Hmm...only things I can think of: 1)Ensure running latest Nvidia driver (was recently updated)

2)Try installing the game on the C: drive completely.

3)If running Steam don't. Ensure Steam is NOT running and launch ESO from the game's Launcher instead. Also check the Settings in the Launcher are setup correctly for your system.

Good luck!

Rckyrccn381_ESO

Got the latest driver it's all installed in the c drive and tried launching it through the direct launcher still no go.

Rckyrccn381_ESO

Ok if you're on a laptop with a nvidia and a intel driver for your intel one need manually updated. That just fixed it thank god for a googly savvy wife!lol

0jtpk0

Sorry for the super late response - this fixed it. Thank you so so much!