Can't log in without a crash for some reason.

XrosHeart

I can load up the game just fine until I have to log in. After I enter my info it just crashes.
I have all the details here, and I'm bad at tech stuff so I'll just hope someone can decipher this and tell me if I need to do anything different.
====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.2.6.11.1391077
branch = live
client.executablebits = 64
client.mode = login
client.renderertype = D3D11
client.session_start_timestamp = 2017-01-26T00:58:03.500Z
client.time_since_load = 0
client.timestamp = 2017-01-26T00:58:28.296Z -frme 1705-
client.uptime = 24.7
computer.name = LAPTOP-671AO2P6
computer.user = MunoTheCat
cpu.arch = 9
cpu.count = 4
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = C:/Program Files (x86)/Steam/steamapps/common/Zenimax Online/Th
data.syncm = databuild
data.version = 4000.win.1391159.live.1391077
exe.buildnum = 1391077
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 10.18.15.4248
gfx.deviceid = 6422.269226021.7
gfx.driver = Intel(R) HD Graphics 520
gfx.vendorid = 32902
globby.address = 198.20.200.25
globby.port = 24502
login.address = 198.20.200.25
mem.system_physical = 8058
mem.total_current = 874
mem.total_peak = 972
mem.ws_current = 833
mem.ws_peak = 929
os.osbits = 64
os.platform = windows
os.version = 10.0.10240.
ptime = 25453
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 2
version.patch = 6
version.subpatch = 11

When I start the game from the roots (eso.exe) it says
"The program can't start because granny2.dll is missing from your computer" and then the same thing with steam_api.dll, bink2w32.dll and icuuc55.dll. I presume that's the main reason why it won't work

XrosHeart

And I am using the Steam client and I'm on a Windows 10 PC.

(also I put a report here too)

Trinity_Is_My_Name

XrosHeart wrote: »

And I am using the Steam client and I'm on a Windows 10 PC.

Not sure if you are starting ESO through Steam but if so may I suggest not running Steam and instead start ESO only from the ESO Launcher?

And....turn off all Addons. I've seen Addons cause just what you are having.

As for the missing files....hmmm...missed that the first time reading...my bad. Looks like you had something remove those files when it shouldn't have. I just did a quick search and found quite a few solutions to the missing files above. Suggest doing a quick search on the Internet....I would post some links but I think that may violate TOS. Good luck!

XrosHeart

Trinity_Is_My_Name wrote: »

XrosHeart wrote: »

And I am using the Steam client and I'm on a Windows 10 PC.

Not sure if you are starting ESO through Steam but if so may I suggest not running Steam and instead start ESO only from the ESO Launcher?

And....turn off all Addons. I've seen Addons cause just what you are having.

As for the missing files....hmmm...missed that the first time reading...my bad. Looks like you had something remove those files when it shouldn't have. I just did a quick search and found quite a few solutions to the missing files above. Suggest doing a quick search on the Internet....I would post some links but I think that may violate TOS. Good luck!

I have no addons installed, but I'll do a quick search and I'll try to load up the eso.exe once I have the dlls in place. Thanks for helpng, at least.

Trinity_Is_My_Name

Just reading more about these missing dll files. Can't find out "WHY" they are missing but sure are a lot of sites telling how to re-install them, especially the Steam file. What the heck?

XrosHeart

Trinity_Is_My_Name wrote: »

Just reading more about these missing dll files. Can't find out "WHY" they are missing but sure are a lot of sites telling how to re-install them, especially the Steam file. What the heck?

That's pretty confusing.

XrosHeart

Everything is in it's place and it still shows that message. Getting frustrated.

Trinity_Is_My_Name

Hmm....Looked through both text files you posted. Been a long time since I tried deciphering that jargon. I compared your user settings to mine and they are pretty much the same with the differences being video resolution for the most part. Have you tried starting the game using just the ESO launcher with Steam not running? Just throwing ideas out there.....

Elrond87

I have this problem as well, logs me out every couple of minutes, for past few days never get a reply from submitting a ticket.
i dont start it through steam just the eso launcher

XrosHeart

Sorry about the abandoned thread (and the necro) but I have tried running it with and without steam. I presume it's the graphics card, however.